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RECEPTIONIST – NIGHT & EARLY MORNINGS 🌴 CapsuleAccom is looking for a reliable, confident receptionist! 1 night per week (10pm–5:30am) and 3 early mornings (5:30am–8am). Duties include guest check-ins/outs, cleaning and managing guest issues. Experience preferred. Must be confident working alone with strong conflict management skills. On-call manager available for emergencies. Perfect for night owls and early risers who love the Gold Coast! ☀️
18 hours of help per week
Night Shift: Help with night shift tasks and create a relaxing environment for guests.
Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
4 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Dinner: You are entitled to a free dinner, every day of your stay.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Basic Internet Access: Basic speed internet for you to work remotely
Fluent English
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
As a Night Shift Volunteer, you'll help keep CapsuleAccom running smoothly overnight by welcoming late arrivals, keeping the hostel peaceful and ensuring the space remains clean and secure for guests. This is a responsible role suited to night owls who enjoy working independently and helping others. Previous reception or hospitality experience is essential.
In return, volunteers receive their own pod within a shared dorm, free dinner twice a week and a basic breakfast every day throughout their stay. Volunteers may also be invited to occasional staff-only events and activities.
Welcome and check in late arrivals
Keep common areas clean and organised - bin changes, sink clearance and imposing fines to guests not following the rules
Cash handling
Lock doors, monitor CCTV, and ensure quiet hours are respected
Handle guest questions or minor issues calmly and professionally
Deal appropriately with disruptive or problematic guests (with on-call support)
Prepare the handover for the morning shift
Zero tolerance policy to drug use, removal from hostel if any problems
Closed toe shoe policy and dressed for the job
No overnight guests
