Some content was translated automatically. Show original
Join our tourism project in La Fortuna, Costa Rica! 🌿 We are looking for enthusiastic and communicative volunteers to support us in reception, guest services, marketing, and tour promotion. Help us share our tourist experiences, provide excellent service, and connect with travelers from different places.
28 hours of help per week
Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.
Housekeeping: Help with changing the bed linens and general housekeeping.
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
2 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Discounts on Tours: Get discounts for tours and excursions around town.
Free Laundry: You can use our laundry room freely.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Fast Internet Access: High-speed internet for you to work remotely
Dedicated Workspace: Specific space for you to work remotely
Fluent English or Beginner Spanish
Between 20 and 50 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
Be from outside Costa Rica
Travel insurance
Flights, Travel Insurance, Internal Transportation and Visa
We are looking for enthusiastic, responsible and proactive people who want to collaborate with our tourism project in La Fortuna, Costa Rica. 🌎
Our goal is to offer a good experience to visitors, promoting our tours and tourist activities with professionalism, transparency and quality service.
During your volunteer work you will be able to put into practice your communication, customer service and marketing skills, while collaborating with our team.
We especially value a positive attitude, responsibility and willingness to learn and work as a team.
We offer guidance, training and support so that you can carry out your activities in a pleasant, safe and mutually respectful environment.
Main activities include:
• Reception: assisting with guest reception and guidance.
• Touristic information: providing information about our tours and experiences.
• Marketing: collaborate with promoting our tourist services.
• Sales: support in the marketing of tours and activities.
• Customer service: help resolve inquiries and provide friendly and professional service.
Schedules:
Shifts will be scheduled in advance and coordinated with management, respecting days off and agreed rest periods.
To maintain a professional, safe and respectful environment, we ask our volunteers:
• Punctuality: comply with the assigned schedules and activities.
• Personal presentation: maintain an appropriate appearance during activities.
• Respect: treat guests, colleagues and suppliers politely.
• Good attitude: act with responsibility, initiative and willingness to collaborate.
• Prices and discounts: do not offer discounts or modify prices without authorization.
• Payments and reservations: do not accept payments or confirm reservations without authorization.
• Confidentiality: protect guests' and clients' information.
• Communication: promptly report any inconvenience to the supervisor.
• Care of facilities: responsibly use the organization's equipment, spaces and resources.
• Internal policies: respect established norms and procedures.
Prohibition of drugs and tobacco:
It is strictly forbidden to consume, possess or distribute illegal drugs inside the facilities.
Smoking cigarettes or using tobacco products in work areas or spaces where prohibited is also not allowed.
We hope all volunteers maintain responsible behaviour and respect the rules of coexistence.
Our commitment: provide guidance, training and support so that you can develop your activities with confidence and mutual respect.
