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HEAD OF REPS, Head of social experiences and volonteers team

5.0
(4 reviews)4

The experience

We're not looking for just another volunteer, but someone ready to build something special!

We're already Ubud's #1 social hostel, and now we want to take our guest experience even further!

We're looking for a creative, independent Head of Social Experience to lead our reps, organise unforgettable activities, and bring our community together.

Take ownership, bring your ideas, grow with us, and who knows... maybe start a new life in Bali! 🐰🤣


What you offer

28 hours of help per week

Party Promoter: Help organise and promote parties and social activities.


What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Pubs: Get discounts at nearby pubs.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Events: Get free entrance for the best events in town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Fluent English

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

HEAD OF SOCIAL EXPERIENCE & VOLUNTEER TEAM 🐰

We're looking for a leader, a creator, and someone who knows how to bring people together!

We're a vibrant social hostel in the heart of Ubud, Bali, with a great atmosphere, strong occupancy, and an amazing community of travellers from all over the world.

Now we want to take our social experience to the next level by building a motivated, energetic, and well-organised team of reps who make every day memorable for our guests.

We're looking for someone who can take real ownership of our entertainment program, volunteer team, and overall guest experience.

This isn't a position where you simply follow instructions. We want someone who brings ideas, takes initiative, makes things happen, and helps us build something incredible!

🎯 YOUR MISSION

Make our hostel the place where everyone wants to be!

We want guests to wake up excited about the day ahead, meet new friends, join activities, enjoy our facilities, and create unforgettable memories.

Our goal is to build such a strong community that guests want to extend their stays, spend time at the hostel, join our experiences, and explore Bali together.

You'll be responsible for developing that atmosphere with the support of our team.

🐰 YOUR RESPONSIBILITIES

1. Plan & Organise Daily Activities

- Create an exciting weekly schedule of morning, afternoon, and evening activities.
- Organise social games, pool tournaments, beer pong, trivia nights, movie nights, group dinners, and other creative events.
- Develop new experiences, cultural activities, excursions, and group outings.
- Coordinate activities with our staff, volunteers, and external partners.
- Make sure every activity is properly organised, promoted, and hosted.
- Continuously improve the program based on guest participation and feedback.

We want someone who can turn an ordinary Tuesday into an unforgettable day!

2. Recruit, Lead & Manage Our Volunteer Team

You'll be our Head of Reps, responsible for creating a motivated and reliable volunteer crew.

- Help recruit and select new Worldpackers volunteers.
- Welcome, train, and integrate new volunteers into the team.
- Organise schedules, responsibilities, and activity assignments.
- Motivate volunteers and make sure everyone contributes.
- Create a positive team culture with clear expectations.
- Develop simple systems so activities continue running smoothly as volunteers come and go.

We want a leader who inspires people, not someone who simply gives orders.

3. Be the Heart of Our Guest Community

This is one of the most important parts of the role!

- Be present, approachable, and actively involved in hostel life during your scheduled hours.
- Welcome guests and help them feel comfortable from their first day.
- Introduce solo travellers to each other.
- Encourage people to join activities, dinners, games, and group experiences.
- Make sure no one feels left out.
- Build genuine relationships with guests and create a friendly, inclusive atmosphere.
- Listen to guest feedback and constantly look for ways to improve their experience.

We want guests to arrive as strangers and leave as friends.

4. Promote Our Activities, Tours & Bar

Organising great activities is only half the job. Making people excited to participate is just as important!

- Create attractive flyers, posters, and daily announcements.
- Communicate activities through our guest WhatsApp group and around the hostel.
- Clearly promote both free and paid experiences.
- Encourage participation in tours, excursions, dinners, and social events.
- Help create an exciting atmosphere around our bar and food offerings.
- Develop creative ways to increase guest participation, room extensions, and food and beverage sales.
- Help make the hostel itself a destination where travellers genuinely want to spend their time.

We love creative people who understand how to turn a simple activity into something everyone wants to join!

5. Develop Our Social Strategy

You'll work closely with the owners to help shape the future of our social hostel.

We want someone who can think beyond today's activities and help us develop a long-term entertainment program.

This includes:

- Building a consistent weekly activities calendar.
- Testing new concepts and identifying what guests enjoy most.
- Creating strategies to improve participation and guest satisfaction.
- Developing partnerships and new experiences.
- Finding ways to encourage longer stays and repeat visits.
- Establishing a strong, sustainable volunteer team and activity structure.

Your ideas will matter, and you'll have the freedom to bring them to life.

🌴 OUR PHILOSOPHY

Social when you want, chill when you need.

We're a social hostel, not a party hostel.

We love good energy, music, games, laughter, and bringing travellers together. But we also believe in respecting everyone's comfort and our surrounding neighbourhood.

Our evening activities run until approximately 9:30 PM, with quiet hours starting at 10 PM.

For guests who want to continue partying, we organise group outings to Ubud's nightlife.

We want someone who understands how to balance an exciting social atmosphere with a relaxed and respectful environment.

💪 WHO WE'RE LOOKING FOR

We're looking for someone who is:

- Independent: You can organise your responsibilities without constant supervision.
- Responsible: People can count on you to follow through.
- Outgoing: You genuinely love meeting people and bringing them together.
- Creative: You're always thinking of new activities, events, and experiences.
- Organised: You can manage schedules, people, and multiple activities.
- A natural leader: You know how to motivate a team and bring out the best in others.
- Proactive: You see what needs to be done and take initiative.
- Commercially aware: You understand how great guest experiences can also support the hostel's growth.
- Committed: You're excited to contribute to a project and see the results of your work.

Previous experience in hostels, hospitality, events, entertainment, or team management is highly appreciated.

Good English communication skills are essential.

⏰ COMMITMENT & BENEFITS

- Minimum commitment: 3 months
- Schedule: 6 days per week
- Hours: Minimum 5 hours per day, organised around the activities program
- Breakfast: Included
- Visa costs: Covered by us
- Location: Ubud, Bali
- Creative freedom: Bring your ideas and help shape our program
- Leadership experience: Recruit, train, and coordinate your own volunteer team
- Direct collaboration: Work closely with the owners and help develop the hostel

We value initiative, reliability, and genuine involvement. We're looking for someone who takes their responsibilities seriously while enjoying the social side of hostel life.

🚀 WHY JOIN US?

Because you'll have the opportunity to make a real difference.

You'll be joining a busy, established social environment with the freedom to develop its entertainment program further.

You won't just be hosting games or organising a few events. You'll be helping build a community, developing a volunteer team, creating new experiences, and putting systems in place that will continue long after your stay.

We're looking for someone who wants to leave their mark, grow their leadership skills, and become a genuine part of our team.

If you're the kind of person who loves taking responsibility, connecting people, and turning ideas into reality, this could be the perfect opportunity for you.

And who knows? Maybe those three months will be the beginning of a much bigger adventure in Bali! 🌴🐰

💌 READY TO JOIN?

When applying, we'd love to know about your previous experience, how you would motivate a volunteer team, and what creative ideas you would bring to our hostel.

We're especially interested in people who can commit for at least three months and are excited to take ownership of this project.

Let's create unforgettable experiences together!

Activities:
Your shifts will focus on creating an amazing social atmosphere throughout the day! You'll plan, organise, promote, and host activities, games, tournaments, tours, and group outings.

You'll coordinate the volunteer team, encourage guests to participate, promote our bar, food, and paid experiences, and make sure everyone feels welcome and included.

Activities take place in the morning, afternoon, and evening, with flexible shifts depending on the program. Evening activities finish around 9:30 PM, with quiet hours starting at 10 PM.

Schedule: 6 days per week, minimum 5 hours per day.

Rules:
We expect responsibility, punctuality, a positive attitude, and respect for guests, staff, and fellow volunteers. Be proactive, communicate clearly, and take ownership of your responsibilities. Respect the activity schedule, hostel rules, and quiet hours after 10 PM. Keep shared spaces clean, lead by example, and help maintain a welcoming, inclusive atmosphere. A minimum commitment of 3 months is required.


Activities & Shift

Your shifts will focus on creating an amazing social atmosphere throughout the day! You'll plan, organise, promote, and host activities, games, tournaments, tours, and group outings.

You'll coordinate the volunteer team, encourage guests to participate, promote our bar, food, and paid experiences, and make sure everyone feels welcome and included.

Activities take place in the morning, afternoon, and evening, with flexible shifts depending on the program. Evening activities finish around 9:30 PM, with quiet hours starting at 10 PM.

Schedule: 6 days per week, minimum 5 hours per day.


Rules

We expect responsibility, punctuality, a positive attitude, and respect for guests, staff, and fellow volunteers. Be proactive, communicate clearly, and take ownership of your responsibilities. Respect the activity schedule, hostel rules, and quiet hours after 10 PM. Keep shared spaces clean, lead by example, and help maintain a welcoming, inclusive atmosphere. A minimum commitment of 3 months is required.