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You'll welcome our guests, serve breakfast in the mornings and receive arrivals in the evenings at a peaceful, family-run holistic healing center surrounded by nature. As part of your shifts, you'll also help us share our retreats and therapies through social media, content creation and following up with interested guests.
30 hours of help per week
Content Writer: Write, edit and publish inspiring content.
Photography: Take, edit and provide amazing photos.
Video Making: Create, edit and publish digital videos.
Social Media: Maintain and update social media channels.
1 day off per week
Private Room: You will have a bed in a private room. In other words, a room just for you.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Dinner: You are entitled to a free dinner, every day of your stay.
Free Laundry: You can use our laundry room freely.
Holistic Therapies: You can take part in any of our therapeutic activities for free.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Fast Internet Access: High-speed internet for you to work remotely
Fluent English or Beginner Spanish
Over 20 years old
Welcomes solo volunteers, couples, and partners of volunteers
Flights, Travel Insurance, Internal Transportation and Visa
At OMA we are looking for more than a volunteer. We are looking for someone who loves connecting with people, enjoys wellness, and wants to help us grow.
OMA is a family-run holistic healing center surrounded by nature, where guests come to rest, reconnect and experience holistic therapies, ceremonies and retreats. Most of our guests are international, so fluent English is essential. Spanish is a plus.
Your role combines guest experience and marketing. You'll serve breakfast in the morning, welcome guests in the evening, and use your shift time to help us share OMA with the world through social media, content creation and following up with people interested in our retreats. There is no cooking involved. You will also sleep at OMA on your working days, and your days are free to explore, rest or work online.
In return, we offer accommodation, meals, holistic experiences such as meditation and ceremonies when available, and the chance to live in a peaceful place in nature near Cancun and its beaches.
We ask for a minimum stay of 2 months. We believe in autonomy, flexibility and collaboration, and we hope to create an experience where both you and OMA can grow together.
☀️ Morning shift, 7:30 AM to 10:00 AM
* Prepare coffee and set up our complimentary continental breakfast (coffee must be ready by 8:00 AM)
* Serve guests and prepare extras when ordered
* Leave the kitchen clean and ready
🌙 Evening shift, 5:00 PM to 8:00 PM: guest reception & marketing
Guest reception:
* Welcome arriving guests and complete check-in
* Show guests their rooms and help them settle in
* Reply to guest messages through our booking system
* Share information about our therapies, ceremonies and retreats
Marketing (whenever guests don't need your attention):
* Create and edit short videos and posts for Instagram and TikTok
* Follow up with people interested in our retreats and therapies
* Support our marketing campaigns and partnerships
Tasks will be guided by our team, and guest service always comes first.
🏡 Overnight presence
You will sleep at OMA during your working days. You are not on duty at night, but your presence matters in case a guest arrives late, cannot get in, or needs help. These situations are rare.
📅 Day off
One day off per week. You may sleep outside OMA that night, informing the team in advance.
* All guest communication stays within OMA's official channels. Never contact guests through your personal phone, WhatsApp or social media.
* Never offer or sell personal or external services to OMA guests. All therapies, transportation and experiences are arranged through OMA.
* Romantic or sexual relationships with guests are not allowed.
* Personal visitors are only allowed with prior authorization from the team.
* Quiet hours are from 10:00 PM to 8:00 AM: no loud music, conversations or phone calls. Our guests come here to rest.
* On your working days you sleep at OMA. If you need a night out, ask at least 2 days in advance so we can arrange someone to stay.
* Never change reservations, rooms, dates or prices. Send those requests to the reservations team.
* If you are unsure about something, ask. Never guess when it involves a reservation, a payment, a policy or a guest complaint.
* Please treat OMA as your home: keep shared spaces clean and respect the peaceful atmosphere.
* Content you create for OMA during your shifts may be used on OMA's channels.
