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Welcome guests the best way possible, check-in and check-out guests and make sure everyone needs is attended. Be friendly and nice to all guests to make sure all is good. One day per week we ask to take guests out and show them a bit of the city and make sure most people in the hostel are fine and ask if they need anything.
32 hours of help per week
Night Shift: Help with night shift tasks and create a relaxing environment for guests.
Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.
Reception: Help with check-ins, check-outs and guest assistance.
3 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Discounts on Tours: Get discounts for tours and excursions around town.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Intermediate Portuguese or Beginner English
Over 18 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
Flights, Travel Insurance, Internal Transportation and Visa
Our reception is located in an outdoor area, with a garden and a very pleasant space. The receptionist's aim is to provide safety and convey a good image of the space, show the hostel to the visitor, explain how it works, inform about the rules, show the room, pass on the most important information and make them feel at ease.
Shifts are organized in rotation together with our staff. Check-in and check-out should be carried out according to the training, with the names placed on the beds of the shared rooms, and a tour of our hostel should be given. Treat guests with kindness and respect, inform them and guide them according to our explanations.
Know how to distinguish the relationship between guests and the reception during the shift, between the guest and the volunteer, treating the relationship in the most respectful and ethical way possible. Keep our space clean and organized, collaborating with the upkeep of the space.
