Reception, Costumer Service.

10 reviews10

The experience

Best place to volunteer, Chetumal its very cheap, we have nice areas for online working, nice wifi connection and a cool volunteer's dorm with air conditioner and private shower.

What you offer

25 hours of help per week

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Pubs: Get discounts at nearby pubs.

Discounts on Tours: Get discounts for tours and excursions around town.

Free Laundry: You can use our laundry room freely.

Free Events: Get free entrance for the best events in town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.


Fluent English

Between 18 and 33 years old

Accepts solo applications and also couples and pairs

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

5 hours for reception attendance, costumer service to guest, touristic information provide.

Activities & Shift

Reception, cashier balance, card charge, assign beds to guest, solve problems, make a hostel tour to all arrivals, help with cleaning task once at week.


Couples or duos can be volunteer, they can also work in the same shift but in different areas, if one stay in the reception, the other one should do handyman or helping to clean to the cleaning personnel, painting or doing different stuff needed in the hostel.