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Help us with our daily work & get to live in PT like a local!

5.0
(28 reviews)28

The experience

By working at one of our hostels, you are helping AMI’s (Foundation for International Medical Assistance) social equipment nationally and also contributing to local projects in Africa, Asia, Central and South America. Join this great mission and help us with check-ins & check-outs, booking systems, payments, guest assistance and general cleaning & tidying.

What you offer

25 hours of help per week

Administration: Help with booking systems and payments.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.

Additional fee required

Amount: € 14 One time

Fee pays for: Donation to project

Description: The City Council requires paying 14 EUR of city tax (2 EUR per person/night for the first 7 nights).

What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Requirements

Intermediate English or Intermediate Portuguese

Over 18 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Activities & Shift

We work with 5 shifts per week/person, 5 hours each: from 8 am to 1 pm, from 1 pm to 6 pm and from 6 pm to 11 pm. In the morning shift, we expect you to help us preparing the beds for the day's check-ins, so that the cleaning lady (an external company) can dedicate herself to cleaning the rooms and common spaces. We also rely on volunteers to maintain the cleaning and help with reception work (more present in the second and third shifts): cash flow control, filling in guest data, payments and customer service. All volunteers receive training when they arrive. In addition, we have a manual with all the information regarding our channel manager + a document with frequently asked questions, so that you can provide the best possible service. In case of doubt, we are always available (when not in person, via WhatsApp).

Rules

We expect you to help us act and spread our values, towards a more sustainable, inclusive, tolerant, less indifferent and more harmonious world!