Be the Tourist's best friend!!!

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The Exchange

We are looking for high energy, fun people that are fast learners and like to make people feel at home in the hostel. We want you to help tourists make the most of their stay whilst here. You will also get to learn how to use a hostel management system. Come and collaborate in a fun group, getting things done whilst having fun!

What you offer

25 hours of help per week

Social Media: Help to build and maintain social media channels engaging online users.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Exchange and wash bed linens. Make the beds.

Reception: Help with check-ins, check-outs and attend to guests.

What you get

3 days off per week

Team Dorm: You're part of a team! Get to know them in your dormitory.

Breakfast: Get your free breakfast, the most important meal of the day.

Discounts on Drinks: Drink up! Get discounts and order a few drinks.

Free Laundry: There's a special place where all the clothes get cleaned for free.

Free Tours: Don’t miss a thing! Get free tours and explore.


Fluent Spanish or Beginner English

Over 18 years old

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

You are responsible for covering 4 shifts of 6 hours. We have a meeting at the start and middle of every month to pick shift and talk about whats coming up. Talk about any problems or concerns. also we try to go on a staff excursion once a week and long with a group luck paid for by the hostel.

Activities & Shift

Daily Activities include, answering the phone, doing checkins with hostel management system, Facebook and answering emails. In down time you will be managing the laundry room and stocking sheets and towels. Also in the reception there is a kiosk with beverages and snacks.


You are responsible for getting to shift on time and communicate any problems in advance to one of the supervisors. Always make sure that what you are doing is safe and ask questions if you have doubts