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Help at the reception desk and with events at Casa Babbuino

5.0
(17 reviews)17

The experience

Our place is not just somewhere to sleep, it is a real home, where you feel welcomed, pampered and where you can experience the essence of travel. We are looking for a person to help at the reception with check-in and check-out and which believes in our values. If necessary we also ask to be available for cleanings. We offer one of the rooms (with private bathroom, access to the shared kitchen and garden).

What you offer

30 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Requirements

Intermediate English or Beginner Italian

Between 25 and 50 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

Our volunteer program works in this way: we give to the volunteer a whole private room with a private bathroom (airconditioning included) and usage of our fully equipped kitchen and the garden outside. We are in downtown Verona at 15 minutes walking from Julietta's balcony and our neighborhood is the most exciting area of the city as it is the University area full of cocktail bars, restaurants, and clubs. We ask the volunteer to help in the morning or in the afternoon, depending on the rest of the staff availability, at the reception desk. Usually the working hours do not exceed 5 hours a day and most of the time you just have to wait for the guests to arrive. The volunteer is also asked to keep the kitchen and common spaces clean and help on cleaning which however is not entirely the responsibility of the volunteer but of the service staff.

Activities & Shift

The volunteer should help at the reception desk: getting documents from guests and tourists, giving instructions and recommendations, filling the software with the customer's data, and, at the checkout, arranging payments and receipts.
We also ask the volunteer to make the bed, change towels and throw the garbage in the guest's rooms on daily basis and, only on demand if necessary, to support the housekeeper in the general cleanings of the room.

Rules

the cleaning of the volunteer's room, the kitchen, or the basic cleaning of common areas (like trowing the garbage and vacuum the floor), is responsibility of the volunteer (the housekeeper will take care of the common areas only once a week more deeply)