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Argentina
The experience was strange. I asked them to have cleaning done, but they switched it to the reception because there was already someone in that area. Soon I did both. The routines aren't fixed; they keep adding things like cleaning doors and windows. There are 19!! And you have to go up the stairs because they're huge. The reception staff have to keep going up to the second floor to clean, do check-ins, answer calls, make coffee, put clothes in the wash, store things, make kits, open the garage, water plants. As I said, it would be good if there were cleaning staff so the routine is lighter for everyone, and add one more day off.
8 months ago
It's strange that you left a week early and left behind an arrangement.
Regarding the receptionist position, you only did it for two days, with your consent (you agreed).
We never asked you to do anything heavy; by the way, the platform states that you were supposed to wash the bathrooms, and NEVER
Brazil
we won't come back or recommend this volunteering program. the guidelines are not passed on completely, leading us to mistakes that are charged back later, in addition to being insensitive in communication; we felt uncomfortable most of the time. Another uncomfortable situation: one day we were accused of not performing the tasks completely, but we did them and we have witnesses! We were also accused of violating the rules without any proof (in a hostel full of guests, there’s no way to know who did it) the room does not match the images, small, dirty and poorly ventilated. If you have any doubts you can send a message
8 months ago
Brazil
I applied for the gardening position, but during a large part of my stay I mainly carried out extensive cleaning and maintenance tasks at the hostel, such as cleaning bathrooms, rooms, common areas, and stairs, often by myself. There were also requests for tasks outside the scheduled shift and frequent deviations from the duties of the position. At times the communication seemed passive-aggressive to me, which caused discomfort. The workload ended up resembling more a CLT job than a volunteer experience. The accommodation was also different from what I expected; please send me a message.
8 months ago
Brazil
It was one of the worst volunteer experiences of my life! For a few days I agreed to clean that huge mansion by myself, there were so many tasks that one day, near the end of my shift, I asked to leave a few minutes early because I was very hungry and instead of letting me go, they gave me more tasks to do. The arrangement isn't worth it; on the platform this photo shows a neatly organized room, but in reality it was different. A cramped room for four people who sleep packed together with only one fan for everyone, the heat was unbearable, I couldn't sleep before 7 a.m. The manager has terrible communication! I DO NOT RECOMMEND!
9 months ago
Cherry arrived wanting to know if she could leave before the scheduled date. She wasn't connecting with anyone and couldn't understand the tasks that are even described on the platform. She really has terrible communication.
Our room is very spacious and well-ventilated. It's summer and it's impossible not to feel hot.
We are grateful that Cherry left without causing any more problems.
Brazil
The hostel is beautiful, comfortable, and great for connecting with people. I had many fun and amazing moments with people there. It didn't work very well for me because the way the host communicates with the volunteers made me feel uncomfortable. Embarrassing situations arose and the communication wasn't positive. They do not admit mistakes and in practice things do not happen as agreed. They create rules that the manager herself does not follow, and at times I felt singled out by the way they charge volunteers.
10 months ago
Hi Gabriel, you could very well be honest and tell me what happened and why I drew your attention. And drawing attention to volunteering without commitment is my task and obligation here! Good luck on your journey...
Argentina
The hostel is a quiet place, ideal for those seeking to combine volunteering with other activities, whether remote work, exploring the city, beaches, etc. Lena is a considerate, fair and friendly host. The house has a kitchen equipped with everything you need, which I consider a highlight of the hostel. For these and other reasons I decided to renew my stay!
about 1 year ago
Brazil
Volunteering at the hostel was really nice! I was very well received by Lena when I arrived and I immediately liked the place; the hostel is a century-old house, it has a large library and some instruments, which is very cool! The tasks are quite simple, basic hostel stuff; there is also a flow of guests from other countries, which is great for anyone who enjoys practicing other languages!
about 1 year ago
Brazil
The hostel is a mansion that by itself is already a museum. It is there in the historic center of Vitória and near the bohemian and alternative life of the city. The tasks are not difficult, very easygoing; you can talk beforehand if you need flexibility. There is also a chance to do freelance gigs and for a traveler, it is always good to earn extra income. Lena explained everything, gave support when needed. Caio too, even far away, always gave support, a wonderful person. Unfortunately due to health reasons in the family, I did not extend my experience, but I will be back soon! 😊
about 1 year ago
Argentina
The hostel is a very beautiful hostel, where I was very well received, I met people and I made great friends. It has all the amenities for both guests and volunteers. The tasks were respected as well as the schedules. Yes, as a suggestion, 6 hours of volunteering are quite a lot since the hostel stays clean and most of the time the person on duty at the reception helps you. Beyond my suggestion, it helped me personally to connect more with the language, with the local people and their culture. Thanks to the hostel for sheltering me, my stay was very beautiful ❤️
about 1 year ago
Brazil
Experiência incrível em Vitória! O hostel é completo, confortável e oferece um ambiente tranquilo, mas com espaço pra boas conexões e momentos animados também. As tarefas são bem tranquilas e organizadas, tudo como no combinado da plataforma. Vitória é surpreendente: tem trilhas lindas, natureza por perto e bares sensacionais pra aproveitar o dia ou a noite. Dá pra passear bastante, conhecer lugares diferentes e ainda ter um tempo só seu pra relaxar. Foi uma ótima troca
about 1 year ago
