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Help with guest reception, maintenance and other tasks

4.5
(56 reviews)56

The experience

Welcome to our home away from home in São Luís, Maranhão, Brazil! In our cozy hostel, we invite you to join our family as a volunteer. Your responsibilities will include welcoming our guests, assisting with breakfast service, being available to help with cleaning and any other task that may arise. We value a willingness to learn and grow together. Explore the heart of São Luís's culture!


What you offer

30 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Free Laundry: You can use our laundry room freely.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely


Requirements

Beginner Spanish or Beginner English

Over 18 years old

Only hosts solo volunteers (doesn’t accept couples or partners)


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Reception:
- Welcome guests with help from the team and guidance from the owners.
- Learn the check-in/check-out system and provide information.

Breakfast:
- Assist in preparation and organization.
- Collaborate in cleaning and gathering utensils.

Daily Tasks:
- Keep common areas organized.
- Assist with cleaning as needed.
- Availability for additional tasks.

Willingness to Learn:
- Proactive attitude to learn.
- Take advantage of learning opportunities.
- Active participation in daily life, sharing experiences.


Activities & Shift

Morning, afternoon, night, dawn


Rules

Respect: Maintain respect between guests and the team.

Silence: At 22:00 the kitchen closes.
Respect quiet hours, use headphones.

Cleaning: Help with cleaning and organize your belongings.

Kitchen: Clean utensils, respect usage times, until 22:00.

Security: Keep belongings safe, be aware of the rules.

Respectful Communication: Communicate respectfully, report concerns.

Shared Spaces: Respect privacy, contribute to a friendly environment.
Shared Kitchen: Clean utensils and areas after use in the kitchen.

Security: Keep your belongings secure; use individual lockers, if available.

Respectful Communication: Communicate respectfully, report concerns

Shared Spaces: Respect privacy, contribute to a friendly environment.

Feedback: Share constructive feedback, contribute to a positive environment.

Not allowed to smoke, do not eat in the rooms.

Not allowed to use kitchen utensils outside the dining area.