Join our animal shelter and help us take care of our lovely dogs!

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About the experience in: Kostinbrod, Bulgaria

Germany

5

I loved my stay here. It felt very welcoming and cozy. The work in the the shelter is truly amazing and supported by lots of very nice staff members. All in all, this is the best the shelter you can support because it really cares about the needs of each and the shelter. You can tell they put their hearts into this project! I would love to come again :)

over 1 year ago


Yuliya replied

Joshka, thank you for the kind words, big smile and always-ready-to help attitude. Looking forward to have you here again!

About the experience in: Kostinbrod, Bulgaria

Italy

5

I had a fantastic time at the shelter, it was such a precious experience to me! The people who worked at the shelter were all amazing and so sweet, and Yuliya and Terry are wonderful people. My favourite thing was the care and attention given to the dogs at the shelter, the shelter one of them is special and you get to know and learn all about them, and you get to fall in love and connect with all of them. The work is not difficult and it's very fulfilling and the apartement is very comforting especially because of Goshko! I will miss this experience so much and i can't wait to be back!

over 1 year ago


Yuliya replied

Thank you for the hard work and this lovely review! Can't wait to see you back!

About the experience in: Kostinbrod, Bulgaria

Israel

5

I had a really great time at the shelter! Working with the dogs is such a lovely, uplifting experience. You can really see the care put into each the shelter, knowing their personalities and preferences, all to make sure they get the best care possible. The staff are very kind and welcoming and Terry and Yuliya are amazing, will do their best to help you solve any problem that may arise and make sure your stay is fun and enjoyable. The days are long but they are so fulfilling, they go by so fast and you don't even notice it. I miss everyone already! Can't wait to come back, hopefully soon <3

over 1 year ago


Yuliya replied

Thank you for your kind words and for your great help and love for the dogs AND cats, Talya! You are absolutely welcome at any time! Returning volunteers are welcome to spend less than 4 weeks as they are already trained.

About the experience in: Kostinbrod, Bulgaria

United Kingdom

3

Overall my time at the the shelter was good and i got some extra experience with dogs. Alot of the dogs are very cute and they do brighten up your day! There are a few aspects that could be improved: -Clearer communication between paid staff and volunteers, clearer communication from people in charge -More respectful communication -Even though we are told about travel time etc beforehand, i simply think 12 hr working day is too long for a volunteer. (travel time+working day) I have a few other comments but this box is not big enough to leave a thorough review.

about 1 year ago


Yuliya replied

Thank you for the feedback, Laura.
Your points staken into account.
Yes, the commute can be long that is why
during the phone call I make sure I describe
every leg of the commute with the time it takes.
When no specific duties in the afternoon
- you could stay in the yards and cuddle some dogs.

Your reccommendations are welcomed are noted.

About the experience in: Kostinbrod, Bulgaria

Germany

5

I really enjoyed my stay with the shelter a lot! I got to meet a lot of super cute dogs, and make a positive impact on their lives in the shelter :) They take really good care of the dogs, each one is treated as an individual and any special needs are met carefully (including medications, special feeding or treatment). The shared flat is awesome (including Goshko), though the commute is not to be underestimated. Be prepared to get up at 6am, be on your feet all day, get your hands dirty, and get home in the evening with the great feeling of exhaustion after a full day of good work. 10/10

about 2 years ago


Yuliya replied

Thank you for the great feedback and suggestions Tita! We have been improving procedures. We loved to have you help us and would be more than happy if you find the time to come visit us!

About the experience in: Kostinbrod, Bulgaria

Australia

5

I had a fantastic time here! The days can be long and there is manual labour but nothing difficult- so it just adds up to be a great time! The people are lovely and so accommodating, and the work hours are really respected. I absolutely fell in love with the dogs and was very sad to say goodbye to the whole experience!

about 2 years ago


Yuliya replied

Hi Matilda, thank you for your hard work helping us. Thank you for the love for the dogs. Arcan misses you. We miss your energy too! Have lovely time with other projects and who knows- we might see you in future. Possibly together with your sister.

About the experience in: Kostinbrod, Bulgaria

Spain

5

Ha sido una muy buena experiencia, sin duda quiero volver, los perros te dan mucho amor y alegria, Sofia es una bonita ciudad, y los compañeros increibles, Yulyia y Terry muy buenas personas, y todo el equipo del refugio's el refugio en general🫶🏻

about 2 years ago


Yuliya replied

Thank you for the review, Sandra.
We do hope to see you back here as soon as you have time!
All the best, Yuliya.

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