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Connect with our guests! Welcome them and be their guide at the hostel

5.0
(14 reviews)14

The experience

Responsible for delivering excellent customer service to hostel guests. This position involves assisting the front desk team with daily tasks, including guest reception, as well as providing information about the hostel's services and local attractions.


What you offer

5 hours of help per day

Reception: Help with check-ins, check-outs and guest assistance.


What you get

1 day off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely


Requirements

Intermediate Spanish and Intermediate English

Between 20 and 36 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

What we offer:

A fun and dynamic work environment in the heart of Mexico City.
The opportunity to connect with travelers from all over the world.
Professional development in the hospitality industry.


Rules

- Adhere to the schedule previously agreed. Any changes must be notified.
- Show a respectful, friendly and professional attitude toward everyone.
- The hostel facilities must be kept clean and tidy.
- The consumption of alcohol or drugs is not allowed.
- Present yourself in appropriate and clean attire.
- Do not allow external people to enter the establishment.
- The hostel reserves the right to terminate the collaboration with any volunteer who fails to comply with the rules or does not meet the role's expectations.