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CDMX is looking for a Reception Volunteer

5.0
(17 reviews)17

The experience

Are you a sociable, organized person who enjoys meeting travelers from all over the world? Join our reception team.

As a reception volunteer, you will be the first point of contact for our travelers. You will help ensure they have an unforgettable stay by offering recommendations, handling check-ins and check-outs, and making sure they always feel welcome.


What you offer

30 hours of help per week

Reception: Help with check-ins, check-outs and guest assistance.


What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Yoga classes: Take free yoga classes at our place.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely


Requirements

Fluent English or Intermediate Spanish

Between 20 and 35 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details


Horas de trabajo: 6 horas al día, 5 días a la semana.
Horarios: Turnos rotativos (mañanas, tardes/noches).
Descanso: 2 días libres para explorar y disfrutar de la ciudad.
Dos comidas incluidas (comida y cena)
Estancia en dormitorio compartido


Activities & Shift

* Check-in y check-out: Ayuda a nuestros huéspedes a comenzar y finalizar su estancia sin contratiempos.
* Información: Proporciona recomendaciones locales sobre tours, actividades y lugares imperdibles.
* Atención al huésped: Responde preguntas, soluciona dudas y asegura una experiencia increíble para todos.
* Organización: Apoya en la gestión de reservas y el sistema de recepción.


Rules

Actitud positiva: Muestra siempre una sonrisa y una disposición para ayudar.
Puntualidad: Respeta los horarios de tus turnos asignados.
Responsabilidad: Asegúrate de cumplir con las tareas asignadas y de cuidar las instalaciones.
Vestimenta: Mantén una apariencia profesional y acorde a la recepción del hostal.
Respeto: Sé amable y respetuoso con los huéspedes, el equipo y los otros voluntarios.