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Cleaning & Guest Support Volunteer – Housekeeping & Reception (Ha

5.0
(5 reviews)5

The experience


We are looking for a reliable, responsible, and detail-oriented volunteer to support us with housekeeping and guest assistance in our small hospitality business in Playa Sámara.
This is a hands-on position where cleanliness, structure, and consistency are essential. Your work directly affects the guest experience, so attention to detail and responsibility are very important.
This position is not suitable for people who dislike cleaning or are no


What you offer

24 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

2 days off per week

Private Room: You will have a bed in a private room. In other words, a room just for you.

Discounts on Tours: Get discounts for tours and excursions around town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely


Requirements

Beginner English or Beginner Spanish

Over 20 years old

Welcomes solo volunteers, couples, and partners of volunteers

Be from outside Costa Rica

Travel insurance


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

As a volunteer, you will support the daily operations of two properties:
a small hotel with 9 rooms and a nearby vacation rental with 3 studios and 2 houses.
Our team is small, so your contribution plays an important role in keeping everything running smoothly.
You will be involved in maintaining a clean, organized, and welcoming environment for our guests.


Activities & Shift

Main tasks include:
Cleaning rooms and bathrooms to a high hospitality standard
Preparing rooms for arriving guests
Keeping shared spaces (kitchen, pool area, common areas) clean and organized
Assisting with guest check-ins and check-outs when needed
Occasionally helping with small tasks such as gardening or errands
Working hours:
5 days per week
Approx. 24 hours per week
Working hours are mainly during the daytime
2 days off per week
Tasks and schedules are coordinated with our team.


Rules

We believe in a fair exchange – a comfortable place to stay in return for reliable and responsible work.
To ensure a smooth collaboration, the following is important:
Cleanliness is essential – work must be done thoroughly and consistently, not superficially
Keeping your accommodation clean and in good condition is your responsibility
The room must be left clean and well-maintained at all times and at departure
If you use the shared kitchen, you must clean everything after use
Punctuality and commitment are required – agreed working hours must be respected
We expect you to be proactive, attentive, and take initiative
Respect for the space, guests, and team is essential
This position is intended for people who are used to working and take responsibility for their tasks.
It is not a good fit for travelers mainly looking for a relaxed stay with minimal involvement.
Accommodation & Conditions
You will stay in a private room with bathroom and fridge, with access to a shared kitchen and pool.
Meals are not included.
The accommodation is part of the property and normally rented to guests, so it is important to treat it with care and keep it in excellent condition.
The atmosphere is calm, respectful, and surrounded by nature, while still being close to town.
Additional Information
We have a medium-sized dog and a cat, so being comfortable with animals is important.