Experience São Paulo with Us - Reception Volunteer
The experience
You are communicative, love meeting people, and want to live an unforgettable experience in the heart of São Paulo? Then this vacancy is for you!
We are looking for volunteers to work at the reception of the MORE SP hostel, interacting with guests from around the world and contributing to a welcoming and organized stay.
What you offer
8 hours of help per day
Administration:
Help with booking systems and payments.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
3 days off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm:
You will have a bed in a shared room, which means you will share the same room with other people.
Discounts on Drinks:
Get discounts for drinks and beverages from our bar.
Discounts on Accommodation:
Get discounts for your stay in other hostels.
Free Laundry:
You can use our laundry room freely.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Fast Internet Access:
High-speed internet for you to work remotely
Dedicated Workspace:
Specific space for you to work remotely
Requirements
Intermediate Portuguese or Beginner Spanish
Between 18 and 40 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
💬 We are looking for people:
• Communicative and proactive
• Punctual and responsible
• Who enjoy the hostel environment and know how to deal with different cultures
🎁 What we offer:
• Accommodation in a shared dormitory
• Weekly voucher of R$100 for breakfast (paid in cash, free use)
• Free laundry
• Access to the hostel kitchen
• Relaxed and multicultural environment
• Privileged location in the Paulista region
Activities & Shift
📌 Main activities:
• Check-ins and check-outs
• Welcome guests with friendliness and attention
• Help with questions and recommendations for tours
• Monitor the collection of clothes by the laundry
• Support the smooth operation of the reception
🕐 Working hours:
• 32 hours per week
• 5 days of work + 2 days off per week
• Shifts vary between morning, afternoon, or night (according to schedule)
Rules
1. Scheduling and shift responsibility
Volunteers must meet the agreed schedules and notify in advance if they cannot attend.
2. Organization and care of the spaces
Keeping the environments organized is essential, especially reception, dormitories and common areas.
3. Respect for guests and the team
Good coexistence with guests and other volunteers is mandatory, always maintaining a welcoming environment.
4. Respect for hostel rules
Some general rules that also apply to volunteers:
• Do not smoke in dormitories
• Do not receive visits in the rooms
• Respect the spaces and items of other guests
• Do not remove utensils or items from one sector to another
5. Responsibility for hostel items
Equipment, utensils and materials must be used only for work and always returned to their proper place.
6. Organization after activities
After finishing an activity or shift, the space should be left organized for the person who will take over.
7. Communication with the reception or responsible
Any problem with a guest, equipment or structure should be reported immediately.