Some content was translated automatically. Show original
Support us at the reception, room preparation, and daily operation of the B&B. You will participate in reservations, check-in/check-out, real-time SIRE and TRA registration, and guiding guests about the destination and the responsible tourism experiences of our network. In quieter moments you will collaborate on reports, basic maintenance, and care of the common areas. Ideal for organized, autonomous people with a service mindset.
5 hours of help per day
Kitchen Hand: Help prepare, finish and serve meals.
Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.
Administration: Help with booking systems and payments.
Reception: Help with check-ins, check-outs and guest assistance.
2 days off per week
Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.
Breakfast: You are entitled to a free breakfast, every day of your stay.
Discounts on Tours: Get discounts for tours and excursions around town.
Free Laundry: You can use our laundry room freely.
Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.
Basic Internet Access: Basic speed internet for you to work remotely
Dedicated Workspace: Specific space for you to work remotely
Intermediate Spanish and Intermediate English
Between 20 and 50 years old
Welcomes solo volunteers, couples, and partners of volunteers
Be from outside Colombia
Travel insurance
Flights, Travel Insurance, Internal Transportation and Visa
Since volunteer stays are usually short, it is important to make the most of the time we share. For this reason, we ask all volunteers to read the information sent carefully before their arrival. This allows us to build a shared understanding of the place, the project, and the role they are applying for.
It is also important to keep in mind that the work does not start from zero. The B&B is a project in progress, with a history, established processes, prior work, and current priorities. We value new ideas and perspectives, but we expect that first the context is understood before proposing significant changes.
The first three days of work are especially important. During this time we expect you to observe, ask questions, learn about current needs, and understand how your skills can contribute to the project. At the end of the third day we will ask you to present a preliminary proposal describing how you would like to develop your work, what your contribution would be, and how this could strengthen the project's current objectives.
These first days also allow both the volunteer and the B&B team to evaluate whether our expectations, modes of communication, methods of work, and priorities are sufficiently aligned to build a productive collaboration. Experience has shown us that this early clarity benefits both parties and avoids investing time and energy in processes that are unlikely to yield significant results. In other words, it is the moment when we jointly decide whether to continue or not with the volunteer agreement.
Two or more volunteers at the same time is ideal when I must be away for one or more days. If there is only one volunteer, we will agree in advance on the organization of shifts to guarantee the operation of the B&B.
Tasks
In my absence, confirm with each guest the breakfast schedule the night before (between 7:30 a.m. and 9:00 a.m.), prepare it and serve it.
When I am present, support breakfast service, plating when necessary, and the activities that require support at that time.
Wash the dishes after breakfast and reorganize the kitchen and dining room.
Open and close the door during the arrival and stay of guests.
Prepare the rooms as soon as possible after each check-out, following our cleaning and setup guide.
Keep common spaces clean and organized for guests.
Guide guests on the destination and available experiences. The B&B provides the base information; you are expected to first consult the available tools and, if after a conscious search doubts persist, consult with the coordination.
When previously agreed, perform night shift to welcome guests. Usually entries are until 11:00 p.m.; exceptionally and with authorization from coordination they may extend until 12:30 a.m.
Contribute to the responsible use of resources, ensuring that unnecessary lights stay off.
Prepare and take down hammocks according to weather conditions while there are guests.
Support other tasks related to the daily operation that may arise, always focused on maintaining the quality of the guest experience and the smooth operation of the B&B.
• This is a shared space with guests, so a respectful and collaborative attitude is expected.
• The volunteer must keep the common areas, the bedroom, the kitchen, and the bathrooms clean and tidy.
• Smoking inside the house or throwing parties or noisy gatherings is not allowed.
• Quiet hours: 10:00 p.m. to 5:00 a.m.
• A responsible use of water, energy, and the resources of the place is expected.
• Garbage should be properly separated and taken out on the designated days.
• No eating or drinking in the bedrooms.
• The cleanliness of the space is part of the volunteers' tasks and is done with an available guide.
• Breakfast is served at 8:00 a.m. on weekdays.
• The key is personal and non-transferable; if it is lost, the replacement cost must be covered.
