Volunteer at our iconic hostel in downtown Lisbon!

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About the experience in: Lisboa, Portugal

United States

5

I had a wonderful time at the hostel. Not only were the other volunteers amazing but so was the professional staff. I really felt like I was home with everyone. The work is hard but good, the accommodation is very nice, and the location is so prime! I had all my meals taken care of (breakfast, lunch and dinner), sometimes they were kind and offered snacks here and there! I actually ended up extending my time for an extra month and the team was so fast at helping me stay longer. The food is cooked by Sandra and Lu and it's AMAZING!

3 months ago


SOFIA replied

Julia is one of those people who make a difference in day-to-day life. Your energy, availability and way of being made you quickly become part of our family. It was a real pleasure to have you with us and we will treasure this experience with a lot of affection. We hope our paths cross again very soon! Until then, doors open and a huge thank you for everything! 🫶Any hostel would be lucky to have Julia as a volunteer, a person very easy to get along with and to work with!

About the experience in: Lisboa, Portugal

Brazil

5

I had an amazing experience volunteering at the hostel. The work mainly involved front desk tasks and social interaction with guests, especially during the dinner nights, which were always a lot of fun. Sofia is a truly lovely host—flexible, caring, and supportive. The hostel itself is in a great location, beautifully decorated, and feels completely safe. The staff is easygoing and always helpful, and from the very beginning I felt at home. I highly recommend this place. ⭐⭐⭐⭐⭐ Already miss them ✨

9 months ago


SOFIA replied

It was a great pleasure to welcome Victor to our team. From day one, he stood out for his strong commitment, dedication, and sense of responsibility. He demonstrated fantastic communication skills and an exceptional way of interacting with our guests, easily building rapport and contributing to an even more positive experience for everyone who stays with us.His high level of proactivity was evident at all times — always ready to help, anticipate needs, and contribute with solutions!
Miss you!

About the experience in: Lisboa, Portugal

Romania

1

When I arrived there there was a guy at the reception and he didn't know I was coming. The manager was not in town at that time. They didn't had a bed for me. Even tho he said he will try to find a solution he just told me to wait. He also asked me if I want to eat breakfast but I was already off. It didn't happend in the end because of my choice. I told them I cannot to it anymore because we started pretty bad. The next day the manager tried to talk with me but the bad opinion was already made. I believe people can make mistakes, it can happen for anyone but for me the vibe was already off.

8 months ago


SOFIA replied

Hi Francisca - We're terribly sorry your arrival was uncoordinated. We had a bed reserved for you and your volunteer experience was confirmed, but as our manager had gone on vacation she didn't communicate with the reception staff your arrival so they were un aware. We're sorry this happened to you and, of course, we have learned much from this experience. Until next time...

About the experience in: Lisboa, Portugal

Chile

5

It was my first volunteering experience and it exceeded all my expectations. The hostel staff became my family. I carry them forever in my heart 🤍

about 2 months ago

About the experience in: Lisboa, Portugal

Brazil

5

I volunteered for months at this hostel in Lisbon and I loved it! The location is perfect, close to markets, public transport, and tourist attractions. Very comfortable setup: great beds, clean bathrooms, a great shower, and a kitchen open for use. The exchange is fair (I did night reception, served dinners...). Sofia (the manager) is amazing, flexible and attentive, the owner is very kind, and the cleaning staff and the team welcomed me really well. I met people from all over the world and I felt at home. An unforgettable experience, I highly recommend it! ❤️

2 months ago


SOFIA replied

It was simply spectacular meeting such a fantastic person as the ! ❤️ From the very first moment, you understood the vibe of our hostel perfectly and integrated incredibly well into our team and the house atmosphere. You were always extremely attentive, not only with us but also with our guests, and it was very easy to deal with and get along with you. You are an extremely knowledgeable, intelligent, responsible person with an amazing ability to learn quickly — You are, without a doubt, a treasure!

About the experience in: Lisboa, Portugal

Chile

5

My stay at the hostel was wonderful from start to finish ! The hostel is comfortable and the team is wonderful, I learned a lot and also enjoyed in my free time. Everything went as it should. I always felt comfortable, safe and with an excellent atmosphere among volunteers.

3 months ago

About the experience in: Lisboa, Portugal

Argentina

5

My experience at LLH was great; the work team is very friendly and warm, Sofía is a beautiful person, with a lot of energy and always willing to help, accompany, or whatever is needed. I stayed 3 weeks, 3 working with another volunteer, 2 alone (which meant a little more work) and the last time there were 4, which was fun and made the work more relaxed. The hostel is very comfortable, there are spaces to share with guests, the rooms are nice and have everything you need. I highly recommend the experience and I left very happy!

10 months ago


SOFIA replied

My dear Giuliana,

It was amazing to have you at the Lisbon Lounge Hostel, and a huge pleasure to work with you. I greatly admired your dedication and the ease with which you adapted to our way of working.

You did fantastic work at our hostel, and I can only thank you for it. The doors will always be open for you, my dear. 💛

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