Some content was translated automatically. Show original

Help at the reception of our place in the Colonial Zone.

5.0
(41 reviews)41

The experience

At Gato Colonial we are looking for volunteers with good energy and a passion for helping others to join our team in Santo Domingo. Your main role will be to assist at the reception, customer service, and some sales tasks (such as offering experiences or additional services to guests).
It is important for us to create a warm and friendly environment, where every traveler feels at home. That is why we value proactive people.


What you offer

25 hours of help per week

Bartending: Make and serve drinks and help maintain the beverages inventory.

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Pubs: Get discounts at nearby pubs.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Certificate: Get a certificate of completion after you finish your experience.

Basic Internet Access: Basic speed internet for you to work remotely


Requirements

Fluent Spanish or Fluent English

Between 20 and 65 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

At El Gato Colonial, we are looking for volunteers who enjoy interacting with people and hospitality. We are a hostel located in the heart of the Colonial Zone of Santo Domingo, a place full of history and cultural life.
Our volunteer program is designed for you to actively participate in the day-to-day life of the hostel: from reception and guest care to bar management and dealing with guests.
We believe in a relaxed but responsible work environment, where each volunteer brings their energy and creativity to improve the experience of those who visit us. In return, we offer a space to live the Colonial Zone from the inside, make new friends, and learn about Dominican culture." ,


Activities & Shift

Volunteers mainly collaborate in reception and customer service, with tasks such as:

Welcoming guests and assisting them with check-in/check-out.

Providing tourist and cultural information about the Colonial Zone.

Addressing guests' questions or basic needs.

Promoting and offering additional experiences or services.

Keeping the common areas organized and welcoming.

Shifts:

5 days a week (with 2 days off).

Fixed shifts of 5 hours, but with some flexibility depending on the team's needs and the hostel's dynamics.


Rules

To ensure a good coexistence and experience for everyone, we ask volunteers:

Punctuality and commitment to the assigned shifts.

Courteous and respectful treatment toward guests, the team, and other volunteers.

Keeping the spaces clean and well-maintained.

Provide advance notice if you cannot fulfill a shift.

Maintain a positive, open, and proactive attitude.

Excessive alcohol or drug consumption is not allowed inside the hostel.