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Would you like to experience something truly unique in a natural, sustainable setting by the ocean? 🌅
We are looking for a person with good energy and a service-oriented mindset to join as a receptionist at our eco-dome hotel, located just steps from the beach.
Ideal for those seeking to combine travel, learning, and a connection with nature 🌎
5 hours of help per day
Reception: Help with check-ins, check-outs and guest assistance.
2 days off per week
Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.
Lunch: You are entitled to a free lunch, every day of your stay.
Surfboards: You can use our surfboards as much as you want.
Fast Internet Access: High-speed internet for you to work remotely
Fluent Spanish or Intermediate English
Over 20 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
Flights, Travel Insurance, Internal Transportation and Visa
What we look for in you:
✨ Positive attitude and willingness to share
🤝 Responsibility and commitment
🗣️ Basic knowledge of languages
🕒 Availability for rotating schedules
Your role will be to welcome guests, provide information about the place, and help create a warm and memorable experience for those who visit us.
More than help, it is an opportunity to connect with people from around the world, learn about sustainability, and enjoy a calm lifestyle surrounded by nature. 💚
🕓 6 hours per day, 5 days a week
💬 Guest reception, coordination of check-ins/check-outs
📞 Communication with the team and support in general reception tasks
🌴 Free time to enjoy the beach and the surroundings
Behavior and treatment of guests
Personal presentation with hygiene and attire appropriate to the position, as indicated by the area leader.
Treatment of guests must always be cordial, respectful and aligned with the Bon Vivant philosophy. Complaints or conflicts are immediately referred to the area leader or Management, without arguing with the guest.
Alcohol or substances that impair the ability to work are prohibited during working hours. Outside of working hours, responsible consumption that does not affect communal living or performance the next day is expected.
Content on personal social media that mentions Big Bang, guests or colleagues must respect the privacy of third parties and the hotel's image.
All inquiries or complaints are channeled first with the area leader; if not resolved, they are escalated to Management.
Sanctions regime
Minor offenses (late arrivals without notice, minor failure to complete tasks, repeated disorder, day off without coordination for the first time):
1st time → verbal warning, recorded by the area leader.
Recurrence → written admonition.
Major offenses (repeated absences without notice, recurrence of a minor offense, inappropriate treatment of guest/colleague, consumption of alcohol/substances during working hours, damage due to negligence):
1st time → written admonition + formal conversation with Management.
Recurrence → temporary suspension of benefits and/or reduction of duties.
Very serious offenses (verbal or physical assault, theft, intentional damage, harassment or discrimination, abandoning the post without notice):
Immediate separation from the program, with no prior sanctions required.
Additional rules:
Every sanction is documented in writing (date, reason, signature) and the person has the right to present their version before it becomes final.
