ITH Colive Balboa Park

Job Description Guest Service Host Job Responsibilities Include: -Bringing positive energy and great local knowledge about San Diego to all travelers who visits. -Welcome and host guests at reception according to company standards -Maintaining organization and coordinate procedures for daily arrivals -Embrace company culture to develop and maintain positive working relationships -Maintain a safe, clean and friendly environment for world travelers -Support team to reach daily and annual goals-Show warm gratitude to thankful guests -Assist guests with miscellaneous concerns so they have a wonderful stay, follow up to ensure each has been met to guests' satisfaction-Sell beds and rooms to guests without reservations -Be prepared for sold-out situations and obtain alternative accommodations for guests with reservations -Operate efficiently with our Property Management System -Run and check daily reports-Supply guests with directions and information -Arrange transportation and activities for guests -Count and secure bank at beginning and end of shift -Follow company policies and procedures -Process payments and provide change -Assist management in motivating and coaching employees; serve as a role model for other employees -Protect company assets-Stand, sit, or walk for an extended period of time throughout the shift -Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. -Perform other reasonable job duties as requested by Managers Reception Shifts are 8 hours long. You can work from 3 to 5 shifts per week. Depending on the schedule. Housekeeping Shifts are 4 hours long. The room and board has the value of $750 (96 hours of labor per month). The Cultural Exchange room is shared between 6 members. You also get free breakfast everyday from 6 am to 10 am, free dinner 6 x per week and free laundry. Is asked for this position that the employee cook one time a week for the whole hostel. Training will be provided. Is asked for this position that the employee run one activity with our guests per week and some activities you can even get money to run it! Pay rate is $11 per hour. To be considered for the position, please send a cover letter and let us know why you think you would fit in with our culture and be an ultimate host receptionist for world travelers arriving here in San Diego. Thanks for your interest in joining our team! ITH Family International Travelers House is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. International Travelers House does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. All candidates considered for the position must be able to legally work in the United States.

Cultural Exchange members instantly become part of our family and get to enjoy all the great perks just like our guests. Volunteers are a crucial part of our team and we all work together to make sure we are creating great experiences for our guests! Our motto is "work hard, party harder!" Fun is our middle name, however, we know that we also have to work hard when on duty. Joining the ITH family will be the best experience of your life!


21 reviews21

Staff & Host


Hours & Tasks




Learning & Fun




Fue una experiencia increíble, la recomiendo al 100% cumplió con todas las expectativas y las supero, pude aprender ingles, conocer la ciudad y hacer muchos amigos.
No tengo comentarios malos solo buenas experiencias.

2 months ago



My experience was amazing! I was at the ITH Adventure hostel in little italy downtown for more than a month and was incredible, I didn’t know I was could meet so many people in so little time. I’m so glad I did this, I literally felt that we were all a family. I’m definitely going to remember this forever ❤️

4 months ago

United States


I loved staying at ITH Balboa. The first week was a little rough since were a little short staffed, but the staff was amazing and we were able to communicate and make it work. By the end of my stay, it was so hard to leave. I met a lot of amazing people who I will stay in contact with for years to come. Truly felt like a family away from home.

8 months ago

Steve replied

Thanks Kalina, you are always welcome back!

United States


Started working for ITH beach bungalow in July but I didn’t have an Worldpackers account at the time. I was a supervisor before transferring to ITH adventure hostel in downtown San Diego as a current manager. Love this team and hopefully we can continue to make memories. 🤙

11 months ago

United States


This was my first time doing Worldpackers or visiting a hostel. The experience was much better than I expected. The hostel is in a city, so everything you could need is in walking distance. The team and guests were amazing. Many guests are colives, which helped to build relationships. You work 24 hrs a week and the job is not too difficult. The only major downside was that management was too harsh and overseeing at times, but they have started actively making changes and efforts to be more positive and encouraging. Overall, I 100% recommend, especially for young and first-time travelers!

about 1 year ago

Perfect for you if you're looking for

Contact with nature

City & Town



Adventure Sports