ITH Colive Balboa Park

Job Description Guest Service Host Job Responsibilities Include: -Bringing positive energy and great local knowledge about San Diego to all travelers who visits. -Welcome and host guests at reception according to company standards -Maintaining organization and coordinate procedures for daily arrivals -Embrace company culture to develop and maintain positive working relationships -Maintain a safe, clean and friendly environment for world travelers -Support team to reach daily and annual goals-Show warm gratitude to thankful guests -Assist guests with miscellaneous concerns so they have a wonderful stay, follow up to ensure each has been met to guests' satisfaction-Sell beds and rooms to guests without reservations -Be prepared for sold-out situations and obtain alternative accommodations for guests with reservations -Operate efficiently with our Property Management System -Run and check daily reports-Supply guests with directions and information -Arrange transportation and activities for guests -Count and secure bank at beginning and end of shift -Follow company policies and procedures -Process payments and provide change -Assist management in motivating and coaching employees; serve as a role model for other employees -Protect company assets-Stand, sit, or walk for an extended period of time throughout the shift -Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. -Perform other reasonable job duties as requested by Managers Reception Shifts are 8 hours long. You can work from 3 to 5 shifts per week. Depending on the schedule. Housekeeping Shifts are 4 hours long. The room and board has the value of $750 (96 hours of labor per month). The Cultural Exchange room is shared between 6 members. You also get free breakfast everyday from 6 am to 10 am, free dinner 6 x per week and free laundry. Is asked for this position that the employee cook one time a week for the whole hostel. Training will be provided. Is asked for this position that the employee run one activity with our guests per week and some activities you can even get money to run it! Pay rate is $11 per hour. To be considered for the position, please send a cover letter and let us know why you think you would fit in with our culture and be an ultimate host receptionist for world travelers arriving here in San Diego. Thanks for your interest in joining our team! ITH Family International Travelers House is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. International Travelers House does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. All candidates considered for the position must be able to legally work in the United States.

Cultural Exchange members instantly become part of our family and get to enjoy all the great perks just like our guests. Volunteers are a crucial part of our team and we all work together to make sure we are creating great experiences for our guests! Our motto is "work hard, party harder!" Fun is our middle name, however, we know that we also have to work hard when on duty. Joining the ITH family will be the best experience of your life!


15 reviews15

Staff & Host

Hours & Tasks


Learning & Fun

Costa Rica

Amazing (:



Had the best time! ITH family is the best. The hours were nice and schedule was very easy to follow, tasks were simple.

Wish I could've stayed longer, hopefully I'll come back at some point.


Piera replied

Thanks Thais. You are always welcome back!


I had a really great time at this hostel! Everyone makes you feel welcome and the hostel is nice. I definitely recommend this place if you want to visit San Diego for a few months!


Piera replied

Thanks Cris you will be missed! it was good having you. Please stop by and say hello if you ever get a chance in the future. We wish you save travels and fun surprises on your next adventure!

United States

Really enjoyed being apart of this community. I made life long friends here at ITH balboa. Keeping the hostel clean and the guests happy was my primary roll here. My coworkers were always friendly and helpful.


Piera replied

Hi Noelle, It was awesome to have you and the art you added on the walls will always makes us remember of you. Come back soon!


One of the Best Hostel I travel to, located 5min away from the Balboa Park in Hillcrest which is definitely one of the nicest Neighborhood. You have plenty of bars, restaurants, clubs all around if you need to quench your party animal soul within you. You will be able to go on many adventures, there is always something to do somewhere, go surfing at OB, go snowboarding in Big Bear, go eat Tacos in Tijuana and so on..
They often organize events that bring everyone together and allow you to do more than you will ever expect. Ith Team are always there for one another. Strongly recommend !


Piera replied

Thank you so much, Su. It brings me so much happiness to know I helped to make it happens for you! You are always welcome back in our house!

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