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Reception and Hospitality at a Surf Club

4.0
(6 reviews)6

The experience

We are looking for a communicative, organized and friendly person to help with the reception of our Art, Yoga and Surf residence.

The volunteer will be responsible for the reception, the house experiences and guest contact, as well as assisting in content capture and posts (photos and videos) and helping with filling out spreadsheets and simple administrative tasks.

Good communication, responsibility and proactivity are very important for the role.


What you offer

28 hours of help per week

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Yoga classes: Take free yoga classes at our place.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Intermediate Portuguese and Intermediate English

Between 20 and 37 years old

Only hosts solo volunteers (doesn’t accept couples or partners)


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

The reception position covers five weekly shifts (morning and/or afternoon). We have several activities such as surfboard rentals, Afro-Brazilian percussion workshop, two guest rooms for lodging, and daily Yoga classes.

The reception is responsible for organizing these activities and updating the sales spreadsheet during the shift, as well as Check-ins and Check-outs. Assistance with cleaning the house such as bathrooms, bedrooms and the outdoor area.


Activities & Shift

1. Reception Schedule
The reception operates every day from 7am to 6pm, in two shifts:
Morning shift: 7am to 1pm
Afternoon shift: 12pm to 6pm
📌 Each volunteer is responsible for:
Guest reception
House organization
WhatsApp support
Assistance with cleaning and general operation

🎯 2. Reception Functions
Respond to WhatsApp quickly and kindly
Welcome guests (Booking and other reservations)
Support overall house cleaning
Organize bathrooms and common areas
Check materials and restocking
Support sales of services

💬 3. WhatsApp Support
Respond quickly, with courtesy and clarity
Inform about: lodging, Yoga, surfboards, storage and classes
Confirm prices and schedules correctly


Rules

- It is not allowed to bring visitors to the house;
- It is not allowed to consume alcohol or drugs on the premises of the house;
- When using dishes and pots, they must be cleaned immediately after use;
- Silence must be respected during classes and experiences, as well as during the night period, after 10pm
- No form of disrespect or prejudice will be tolerated;