Supervisor Restaurant/Reception

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About the experience in: Tzununá, Guatemala

United States

5

I had a great time at the hotel! It is so beautiful and a great place to relax. It is gorgeous and one of the best places to swim on the lake! Running the front desk was pretty easy and I hope to be able to come back soon!

3 months ago

About the experience in: Tzununá, Guatemala

United States

5

My time at the hotel was wonderful and it's sad it's come to an end. It's a great location to explore other parts of the lake, and MayaMoon itself is simply a beautiful place. During high season, the work can be busy, but I really enjoy meeting different people from all over the world, and you still have time to do activities you want - swimming, paddle boarding, hiking, etc. I also appreciate the sleeping arrangements as it's nice to have your own space and not just bunk beds. Thanks for everything Fe and the MayaMoon Crew, I will miss you all. ✨

9 months ago

About the experience in: Tzununá, Guatemala

Netherlands

5

MayaMoon is an amazing place. Fe & the managers da really good job. The treat you as part of the team and not as a volunteer. In high season it can be really busy but there is always somebody to help you out. The hours are perfect, you have enough time to explore the lake or enjoy the dock. 🌞 2 months seems a long time, but time flies! ¡Hasta Luego! 🌙

9 months ago

About the experience in: Tzununá, Guatemala

Belgium

4

I had a solid overall good experience. The work itself is straightforward and easy to manage, but you need a it of self-initiative to stay on top of things. Knowing some basic Spanish is also really helpful for connecting with the local staff. There's plenty of time to chat with guests and to relax and explore. The property sits right on the water with great lake views. Since it's set right in nature keep in mind that you'll be sharing the space with local wildlife. The bathroom is quite basic, but covers the essential. Overall a nice spot if you enjoy a relaxed and rustic lakeside living.

about 2 months ago

About the experience in: Tzununá, Guatemala

Trinidad and Tobago

1

My experience at the hotel raised serious concerns regarding professionalism, safety, and exploitations. Volunteers were routinely relied on for duties beyond agreed roles and hours, creating conditions that felt exploitative. I also observed repeated alcohol use by management and situations where younger volunteers were uncomfortable due to persistent pressure and boundary-crossing behavior that felt unsafe and, at times, manipulative in nature. Several volunteers left within days of one another due to similar concerns, reflecting a broader pattern rather than isolated incidents.

6 months ago


Fiona replied

We strongly dispute the accuracy of this review. Our agreed terms were clearly communicated and fully respected throughout Joanna’s stay,
Claims that multiple volunteers left are untrue. Joanna was person who left, and she departed without informing management, disrupting the team. We also found aspects of Joanna’s profile to be misleading and inconsistent.
Social drinking is not a significant part of the lodges ethos, most people prefer activities such as swimming, being in nature.

About the experience in: Tzununá, Guatemala

France

5

The hotel took my heart day one. I really felt like I hit the jackpot of hosts when I arrived at the hotel. Amazing owners and amazing kitchen staff who are helpful, fun and supportive. The tasks are very fair and easy enough to breeze through the two month contract that when it's done, you will feel like where did the time go. The location of the hotel is perfect to go to all the popular tourist spots as well as untapped places worth visiting. The food was phenomenal the sleeping arrangements is incredible and afforded my own own space. Highly recommend. Message me for more details.

about 1 year ago

About the experience in: Tzununá, Guatemala

United States

5

The hotel quickly became a home away from home. The location is absolutely beautiful and the work is very fair, leaving a lot of time for yoga, reading, swimming, hiking, paddle boarding, and exploring the lake. The volunteer room is cozy and has a lot of space to settle in. The food is healthy and fresh and 2 meals are provided on days that you work. There is a 2 month commitment, but the time truly flew by and I couldn't believe it was already time to leave. I had such a chilled and relaxing time at the lodge and I cant wait to return!

over 1 year ago

About the experience in: Tzununá, Guatemala

Canada

5

This was my first volunteering experience and I am so glad I did it at the hotel! The work was fair, the team super nice, and the environment is just amazing. Highly recommend :)

over 1 year ago

About the experience in: Tzununá, Guatemala

Sweden

5

The hotel was everything I could have hoped for in a Workaway experience and more - my favorite spot around the lake. The accommodation was great, with a beautiful view of the surroundings (and the unreal sunrises). The work was well-organized, and what truly made my time special were all the people who made every moment enjoyable :) I highly recommend this place to anyone looking for something truly unique!

over 1 year ago


Fiona replied

Cornelia is a lovely woman. She has excellent customer service skills and a very positive attitude at all times.
She works great in a team and was very well liked and respected by all of our staff and guests.
She always performs every job to the highest degree with a cheerful manner.
She has a lot of experience in the restaurant and hotel industry, is a great allrounder.
We would highly recommend her.
She is extremely reliable and trustworthy. She will be a great asset to any business.

About the experience in: Tzununá, Guatemala

United States

5

The hotel was my first world packers experience and it was truly one of the most magical times of my life. Working here I got to meet people that lived on the lake which made it easier to connect and form friends in the area. The work was simple and fun and the location made it easy to do stuff in the near by towns. I highly recommend volunteering here. My time at the hotel will never be forgotten and I am positive that I will be back here one day.

almost 2 years ago

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