Hostel All-Rounder | Guest Relations, Housekeeping & Admin Volunt
The experience
Join our team as a Hostel All-Rounder! Help with guest check-ins/check-outs, basic admin, housekeeping, laundry, and keeping the hostel clean and welcoming. We're looking for someone friendly, organized, and proactive who enjoys meeting people from around the world. Hospitality experience is a plus but not essential. Gain hands-on experience while enjoying the beach lifestyle in Hikkaduwa, Sri Lanka.
What you offer
4 hours of help per day
Administration:
Help with booking systems and payments.
Housekeeping:
Help with changing the bed linens and general housekeeping.
Cleaning:
Help clean the kitchen, bedrooms, bathrooms and common areas.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
1 day off per week
Shared Dorm:
You will have a bed in a shared room, which means you will share the same room with other travelers.
Team Dorm:
You will have a bed in a shared room, which means you will share the same room with other people.
Breakfast:
You are entitled to a free breakfast, every day of your stay.
Free Laundry:
You can use our laundry room freely.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Basic Internet Access:
Basic speed internet for you to work remotely
Requirements
Fluent English
Between 22 and 36 years old
Welcomes solo volunteers, couples, and partners of volunteers
Be from outside Sri Lanka
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
Experience life in a beachfront hostel while learning the day-to-day operations of hospitality. You’ll work alongside our team, interact with travelers from around the world, develop guest service and housekeeping skills, and be part of a fun, multicultural environment. During your free time, explore Hikkaduwa’s beaches, surf, snorkel, enjoy the local food scene, and discover the laid-back coastal lifestyle of Sri Lanka.
Activities & Shift
* 6 days per week, approximately 4 hours per day
* Morning or afternoon shifts (rotating based on occupancy)
* Guest check-ins and check-outs
* Housekeeping and cleaning guest rooms & common areas
* Laundry and room preparation
* Basic admin and booking updates
* Assisting guests with information and recommendations
* General hostel support to ensure smooth daily operations
Rules
* Be punctual and reliable for your scheduled shifts.
* Treat guests, staff, and fellow volunteers with respect.
* Keep shared spaces clean and organized.
* Maintain a positive and friendly attitude.
* No entertaining or bringing outside guests into the hostel without prior approval.
* No excessive alcohol or drug use during your stay.
* Respect quiet hours and hostel policies.
* Inform the team in advance if you’re unable to work a shift.
* Take care of hostel property and equipment.