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What you offer

32h
Hours per week

Help out and collaborate with your host only a few hours per week.

Kitchen Hand

Help serving and organizing meals.

Housekeeping

Exchange and wash bed linens. Make the beds.

Reception

Help with check-ins, check-outs and attend to guests.

Bartending

Serve and maintain the supplies and inventory of beverages.

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What you get

2
Days off per week

Have some time off for yourself, go explore the city or rest for a while.

Team Dorm

You're part of a team! Get to know them in your dormitory.

Breakfast

Get your free breakfast, the most important meal of the day.

Discounts on Tours

Don’t miss a thing! Get discounts and enjoy your free time.

Support
Support

Worldpackers team will guide and advise you before, during and after your trip.

Verified hosts
Verified Hosts

Every host in the community is checked and approved by our team.

Insurance
Worldpackers Insurance

Did something not go as planned? Contact our team.

Learn more
Learn more

The Experience

We would love to have you come and assist us in our buzzing reception, cafe and housekeeping. Generally you rotate one week in each department. We have been welcoming guests for 28 years and have had many volunteers work with us over the years. We are an owner operated business so you will work directly with me. Hope to hear from you!

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Requirements

  • Intermediate English

  • Over 18 years old

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Availability

Dec
Jan
Feb
Mar
Apr
May
Stay at least
5 weeks
Stay up to
16 weeks

Talk to those who have lived the experience

3 Reviews

Host & Staff

Hours & Tasks

Hostel

Learning & Fun

Brazil

My experience at the backpack was wonderful. The structure of the hostel is great, and I was able to enjoy this beautiful city in my free time. I worked more at the reception and I could improve my English a lot. Besides, the staff is very friendly and I will definitely miss them all!

20 days ago

Lee replied

Oh we miss you Liane you were a great member of our team. Efficient and smart and always professional and I hope you are having the time of your life in Thailand. Have a wonderful Festive Season and thank you so much.

Brazil

I had a great experience at The Backpack. Lee is a very professional manager and very careful with the interns. The staffs are very friendly and amazing people, they were very patient in teach me the tasks of the hostel. But it's very important that the intern show yourself as a concerned person and try do your best job at the hostel.
We received the shifts every week, so was possible to schedule your activities to meet Cape Town. The most of work was helping at the breakfast or frontdesk and in the both I had a opportunity to improve a lot my English and meet nice people.

21 days ago

Lee replied

WE loved your big friendly smile and happy nature. Your English improved so much. Thank you Jackie and come back again one day. Wishing you a very Merry Christmas with fond memories of us here in Cape Town

United States

I benefited from my experience extensively, enjoyed free excursions and met some incredible people, local and international! Cape Town is a truly remarkable city and The Backpack is extremely well-revered in the local community, founded upon the practices of fair trade tourism and social responsibility. My only concern is the poor management and lack of communication which has led to a toxic work environment and frustration among staff. I often felt extremely devalued, disrespected, and treated as less than staff. Because of this, I began lowering my expectations and, in turn, my output.

over 2 years ago

Lee replied

Thank you so much for your honest review. Lee and I the co founders and co owners have replaced the manageress and taken over the management of our internship program ourselves. We are excited and would be happy to send all prospective candidates the feedback we have received from the past interns.
We want the interns to leave The Backpack feeling they have not only had the best time in Cape Town but the most rewarding internship too!

About The Backpack

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  • Hosted by Lee

  • New
    Recently Online
  • Response Rate: 90%
  • Response Time: 1 day

About the host

The Backpack is stylish, social and central; a traveler who loves to work hard and party hard will find us to be a suitable fit. We are always on the go; from breakfast service, to planning guest tours to bar events at night.

About the host

Want to live this experience?

Travel exchanging your skills for accommodation in hostels, NGOs, ecological projects and so much more.