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Reception and General Help

5.0
(26 reviews)26

The experience

Help us keep our hostel welcoming, clean, and social. Tasks include reception, check-ins/check-outs, cleaning, setting up yoga mats, and general help around the house. We are looking for friendly, present, responsible volunteers who enjoy community life and can bring a service-minded attitude to the team.


What you offer

18 hours of help per week

Kitchen Hand: Help prepare, finish and serve meals.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

2 days off per week

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Yoga classes: Take free yoga classes at our place.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely


Requirements

Over 18 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

Our volunteer program is based on a 5-day cycle. Each volunteer has 3 working days followed by 2 days off. The work includes 2 shifts of 7.5 hours and 1 support shift of 3 hours every 5 days.

We ask for a 1-month commitment to keep the rotating schedule working smoothly for all volunteer spots. If you cannot commit for 1 month, you can still contact us and let us know your available dates. Preference is usually given to volunteers who can stay longer.

You will receive training from current volunteers and the manager before starting solo shifts. We also provide written task documentation so you feel prepared. We are looking for people who are friendly, responsible, present with guests, and willing to help keep the hostel clean, organized, and welcoming.


Activities & Shift

Volunteer tasks may include helping at reception, checking guests in and out, answering basic guest questions, cleaning common areas, helping keep bathrooms and the kitchen tidy, setting up yoga mats before classes, helping with laundry or organization, and general support around the hostel.

The schedule follows a rotating 5-day cycle: 3 working days and 2 days off. Shifts can include reception, cleaning/support, or a shorter help shift depending on the weekly schedule and hostel needs.

We are not a party hostel, but we do care a lot about creating a warm, social, community feeling. A big part of the role is being friendly, helpful, and present with guests while also helping maintain cleanliness and order.


Rules

Please be responsible, punctual, and respectful of the schedule. If you need a change, communicate early with the manager or team.

Volunteers are expected to help keep the hostel clean and organized, especially shared spaces like the kitchen, bathrooms, reception area, and common areas.

Please approach the position with a service-minded attitude. We are looking for volunteers who are friendly with guests, respectful of quiet hours, and supportive of the community atmosphere.

Training is provided before solo shifts, but volunteers are expected to read the task documentation and ask questions when something is unclear.