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A great person to help with the reception and bring joy

5.0
(113 reviews)113

The experience

We will be happy to welcome someone to help us with the reception, assisting our guests by being friendly, pleasant and conveying a welcoming atmosphere.

It is important to enjoy dealing with the public, of course. Be responsible, be on-site at the scheduled times, follow the rules of our space and help guests follow the rules as well.

You will help us with basic reception tasks: check-in, check-out and assistance.


What you offer

32 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Reception: Help with check-ins, check-outs and guest assistance.


What you get

3 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.


Requirements

Over 18 years old

Welcomes solo volunteers, couples, and partners of volunteers


What's not included

Flights, Travel Insurance, Internal Transportation and Visa


Program Details

A nossa recepção fica em uma área externa, com jardim e um espaço bem agradável. O recepcionista tem o objetivo de trazer segurança e passar uma boa imagem do espaço, mostrar o hostel para o visitante, dizer como funciona, informar as regras, mostrar o quarto, passar as informações mais importantes e fazê-lo se sentir a vontade.


Activities & Shift

Os turnos são organizados por escala junto com os nossos funcionários. O check-in e check-out deve ser feito de acordo com o treinamento, os nomes postos nas camas dos quartos compartilhados e feito o tour pelo nosso hostel. Tratar os hóspedes com simpatia e respeito, informá-los e guiá-los de acordo com nossas explicações.


Rules

Saber distinguir a relação dos hóspedes com a recepção durante o turno entre o hóspede e o voluntário, tratando a relação de forma respeitosa e ética da melhor forma possível. Manter o nosso espaço limpo e organizado, colaborando com a manutenção do espaço.