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Schedule:
2 overnight shifts (11 PM – 7 AM) and 2 shifts during the morning (7 AM – 3 PM) or afternoon (3 PM – 11 PM), depending on roster needs.
Key Responsibilities:
Ensure the reception and related areas remain clean and organized;
Handle, log, and resolve guest complaints and specific requests, reporting them to the leader and team in the shift report;
Welcome, identify, and guide guests regarding products and services.
32 hours of help per week
Administration: Help with booking systems and payments.
Night Shift: Help with night shift tasks and create a relaxing environment for guests.
Reception: Help with check-ins, check-outs and guest assistance.
3 days off per week
Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.
Lunch: You are entitled to a free lunch, every day of your stay.
Discounts on Pubs: Get discounts at nearby pubs.
Discounts on Drinks: Get discounts for drinks and beverages from our bar.
Discounts on Accommodation: Get discounts for your stay in other hostels.
Free Laundry: You can use our laundry room freely.
Free Tours: We’ll take you on tours and rides around town. For free!
Free Parties: Get free entrance for the best parties in town.
Free Events: Get free entrance for the best events in town.
Fast Internet Access: High-speed internet for you to work remotely
Intermediate English
Over 18 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
Flights, Travel Insurance, Internal Transportation and Visa
What we offer:
- Accommodation in a shared room exclusive for volunteers;
- Meals on the days worked;
- Fruits, water and coffee freely available;
- 30% discount at the bar;
- VIP and/or discounts at partner parties (subject to availability).
- weekly commission after 1 month
What we need in return:
- 2 night shifts (23:00 to 07:00) and the other 2 days in the morning shift (07:00 to 15:00) or afternoon shift (15:00 to 23:00), depending on the demand of the schedule.
Scope of activities:
- Ensures that the reception and corresponding areas are clean and organized;
- Attends to, records and handles guest complaints and specific requests and passes them to the leader and team in the shift report;
- Welcomes, identifies and guides guests about products and services;
- Performs check-in and check-out;
- Manages guest access control.
* Must have great responsibility and organization, ensuring the quiet and order of the house.
Many worldpackers have been applying to this position recently. The host will probably not be able to respond to all of the applications, so we recommend that you also apply to other hosts in our community and not just this one :)
