Phone Reservation and Administration
The experience
Phone Reservation and Administration, this would be a great opportunity to have the company phone and work remotely away from the hostel from 5pm to mid night. Occasional some administration work would be required. The helper is expected to take 1 day off per week which will be taken in the end of the stay.
What you offer
20 hours of help per week
Administration:
Help with booking systems and payments.
Reception:
Help with check-ins, check-outs and guest assistance.
What you get
2 days off per week
Team Dorm:
You will have a bed in a shared room, which means you will share the same room with other people.
Breakfast:
You are entitled to a free breakfast, every day of your stay.
Free Laundry:
You can use our laundry room freely.
Bikes at your disposal:
You can use our bikes any time you want.
Use our equipped kitchen:
Feel free to use our kitchen and make your own delicious food.
Certificate:
Get a certificate of completion after you finish your experience.
Fast Internet Access:
High-speed internet for you to work remotely
Dedicated Workspace:
Specific space for you to work remotely
Requirements
Fluent English
Over 30 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
What's not included
Flights, Travel Insurance, Internal Transportation and Visa
Program Details
This is a great opportunity for someone who prefers flexible, remote work while still being part of a hostel environment.
The role focuses on handling phone reservations and guest communication during evening hours, allowing you to work remotely away from the hostel.
Activities & Shift
📞 Phone Reservations & Administration Volunteer (Evening Remote Role)
This is a great opportunity for someone who prefers flexible, remote work while still being part of a hostel environment.
The role focuses primarily on handling phone reservations and guest communication during evening hours, allowing you to work remotely away from the hostel while staying connected to daily operations.
🕒 Schedule & Responsibilities
Work hours: 5:00 PM to 12:00 AM (midnight)
Manage incoming calls and guest inquiries
Handle and update reservations
Provide information and support to guests
Occasionally assist with light administrative tasks when required
Rules
🌍 Flexibility & Time Off
You will have 1 day off per week, which can be accumulated and taken at the end of your stay
The role allows you to work independently, making it ideal for someone who enjoys autonomy and responsibility
💡 Why This Role Is Unique
Work remotely in the evenings – perfect for enjoying Malta during the day 🌊
Gain experience in hospitality, communication, and reservations management
Develop real-world administrative and customer service skills
Be part of an international hostel environment while maintaining flexibility