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Caleta Hostel
Because we’re a brand new hostel in the heart of Cancún, just minutes away from the most beautiful beaches. We have a small, friendly, and good-vibes team that makes everyone feel at home from day one. It’s the perfect spot for those looking for a laid-back experience, meeting travelers from around the world, and enjoying everything Cancún has to offer.
We’re a small, multicultural, and super friendly team. We love traveling and we truly understand what travelers need when arriving at a new place — that’s how this project started: to meet amazing people and have closer connections with our guests. Volunteers will be treated like part of the family, with respect, good vibes, and full support to make sure they have an unforgettable experience in Cancún.
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About the experience in: Cancún, Mexico
Mexico
Excellent, highly recommended, they treated me very well, the vibes were great all the time. Very nice 5-star hostel 💫
3 months ago
Caleta replied
Thanks for your review Jesus! See you soon! Enjoy your trip!
About the experience in: Cancún, Mexico
Japan
It was my first volunteering experience, and I'm really glad I chose this place. All the staff were very welcoming and helpful from the beginning. It was also a great opportunity for me to practice and improve my Spanish. The staff not only supported each other but also genuinely cared about the guests, which created such a friendly and positive atmosphere. I had so much fun every day and felt comfortable being there. I'm truly happy that my first volunteering experience was here, and I would definitely recommend it to anyone looking for a warm and enjoyable place to stay and work.
7 months ago
About the experience in: Cancún, Mexico
Brazil
This was my first volunteer experience; Caletas is starting to gain experience with volunteers, and I believe it was a mutual learning experience. The hostel is extremely well located and has a team always willing to help. The team is small and there is always a lot to do; if you are proactive, everything will be fine. Hilmar is always open to talk and help, the reception staff have the best tips for tourism and how to save. I made friends for life and I hope to return soon.
8 months ago
About the experience in: Cancún, Mexico
Canada
My stay at the hostel was not what i had expected. it's a very strict “work environment” not so much volunteer. they're very demanding and impatient with the tasks, which goes against what they said it would be like. it's physically demanding labour. you must send a picture after every task for their approval (something as small as wiping down a microwave) they need proof that it's perfect. i also experience bed bugs here :( i can only write 600 letters here but i would not recommend this. the other volunteer i was with agreed that we were being taken advantage of. super unfortunate situation.
12 months ago
Caleta replied
Thank you, Hannah, for your feedback. We’re sorry to hear that your experience wasn’t what you expected. We try to be strict only because we want volunteers to make good use of their working hours and stay focused, avoiding personal matters during shifts, such as excessive phone use or extended breaks.
We also would have appreciated knowing about the issues in your room so we could have helped you, as we always do our best to accommodate our volunteers’ needs.
It was a pleasure meeting you.
About the experience in: Cancún, Mexico
United Kingdom
I learnt about generosity
12 months ago
Caleta replied
We will miss you, Icarus. It was a pleasure sharing this time with you.