Hospedaje backpackers Irma

From its early days, it has been a family-run guesthouse, with a warm atmosphere that, year after year, has continued to improve its services, including renovations and other improvements. We would like to have the experience of hosting volunteers to improve our services; we receive many foreigners. Our service is personalized, taking care of all the requirements of our guests, and having a foreign volunteer with us would be of great help.

My name is Claudia; I have been managing this guesthouse since October 2022. I am a tourism technician, with experience in the hospitality industry. It has been a good challenge to work in a guesthouse, since I come from the large hotels in Pucón, and to improve the service and quality of the guesthouse I have been improving the service by implementing different improvements that revolve around the service. We have a good rating on Booking; we have been concerned with making our guests' stay an experience, and with a volunteer supporting us we would improve even more.

This lodging has many years in Pucón; its owner is a partner of the Tourism Chamber of which I am part of the board, and through this association I met its owner. It is one of the oldest in Pucón, a family-run lodging in its beginnings, which over time has changed to become a hostel and backpackers receiving quite a few foreign tourists.
The owner is no longer alive at present, therefore her children formed a company to maintain the legacy of their mother so that this hostel continues to operate and I now administer it.

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Reviews

4.5
(9 reviews)9

Staff & Host

4.5

Hours & Tasks

5.0

Hostel

4.5

Learning & Fun

4.5
About the experience in: Cautín, Chile

Italy

5

From the moment I arrived, I felt at home. Claudia is an exceptional host, always attentive and genuinely caring. The experience was a great boost for my Spanish, and I loved connecting with both locals and travellers from around the world. I also really appreciated all the tips and recommendations I received, especially the lesser-known spots. The hostel itself is small, charming, and perfectly located in the centre of Pucon, and the work was clear and easy to follow. I would happily recommend this place to anyone looking for a welcoming place to volunteer, learn and explore!

11 months ago

About the experience in: Cautín, Chile

Chile

5

Tuve una linda y acogedora experiencia en este voluntariado. Claudia es una excelente persona, siempre atenta a mis necesidades y comodidad, les aseguro que tendrán una muy grata experiencia en esta hostal. Espero volver en un futuro nuevamente a colaborar y disfrutar del lugar, muchas gracias por todo Claudia!😊

over 1 year ago


Hospedaje replied

Nico
Thank you very much for everything, for your constant availability, for your eagerness to learn, and for the good treatment of our guests.
Whenever you want to come back and whatever you need, count on it.
A hug.

About the experience in: Cautín, Chile

Argentina

5

Las tareas son muy sencillas, está todo muy organizado y sobra tiempo para conocer Pucon, además Claudia es súper permeable y predispuesta a hacer más grata la estadía. El hostal es muy lindo, tranquilo, con ambiente familiar. Céntrico y estratégicamente ubicado para llegar fácilmente a todos los atractivos de Pucon. Fue mi primer voluntariado, muy muy recomendado ❣️ ojalá prontamente pueda volver.. gracias Hostal the hostel !

almost 2 years ago


Hospedaje replied

Gonzalo
delighted to welcome you back whenever you wish to return
Best regards

About the experience in: Cautín, Chile

Argentina

5

Es mi segunda experiencia en el Hostal, siempre es grato volver y colaborar en día a día, estoy pasando unos hermosos días en Pucón.- acerca de la colaboración es sencillo nada dificultoso, hay mucho tiempo libre para conocer la ciudad, ir a la playa o tomar un bus y recorrer lugares cercanos.- Agradecido siempre la disposición y solidaridad de Claudia quien lleva la administración del Hostal.- Lo recomiendo siempre, es una experiencia gratificante y al pasar varios días aprendes mas del funcionamiento del hostel y el manejo del mismo.-

almost 2 years ago


Hospedaje replied

Daniel
second volunteering with us and as always very responsible, clean, organized, you were a great help, even more since you already knew the hostel, so you were handling everything perfectly.
very good host with our guests, just to thank you for your help and wish you much success in your work and your new volunteering experiences
a hug

About the experience in: Cautín, Chile

Brazil

5

La experiencia fue simplemente increíble, pucón es una linda ciudad, llena de cosas al alrededor, pude vivir días increíbles con Claudia y su familia, me conecté con la cultura local y conocí un montón de gente de la ciudad y personas que preservan la cultura mapuche en la región, súper recomiendo el lugar para todos que quieren conocer Pucón y de la cultura de la región de la Araucanía, bien como tener una experiencia tranquila en el lugar, con gente super amable y buena onda.

about 3 years ago


Hospedaje replied

Mario
My sincere apologies for not writing my comment sooner; you know I am always busy.
But you were a very good partner at work the whole time you were in Pucón.
I keep the best memories: an excellent person, respectful; I always highlight your kindness and your excellent disposition toward our guests. Your command of English helped me a lot, very responsible.
Whenever you want to return here, we will be here. A big hug.


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