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Hotel Casa Mia
We are a quiet hotel, located in a central area of Puerto Escondido, close to everything—whether it's restaurants, beaches, tourist areas, the town center, etc.
We strive to always give our best and to treat people the way we would like to be treated.
Throughout our entire team, we treat each other as if we were a family, of course without taking advantage of your trust; we strive to ensure that everything is done in the best possible way, that we all treat each other well, and that no one feels uncomfortable.
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About the experience in: Puerto Escondido, Mexico
Mexico
From the moment I arrived, I felt the red flags when I was told that the entire staff had just quit, and as days passed I realized Diana and Julio's terrible communication skills, from passive-aggressive comments to almost demeaning shouting; in the last week the atmosphere was almost unsustainable. In addition to the harassment throughout your shift, watching every step you take through the cameras and talking to you every 2 minutes over the radio and the cell phone. These 'hosts' do not understand what the concept of volunteering is; they only see it as free labor.
3 months ago
Diana replied
We regret that this has been your perception. During your stay you never told us that you felt harassed or dissatisfied; had you done so, we would have addressed it. The cameras and the radio are part of the hotel's operation and security. We also discussed with you the use of your cell phone, schedules, and the quality of some tasks. We believe that a successful volunteering requires commitment, communication, and mutual respect from both sides.
About the experience in: Puerto Escondido, Mexico
Argentina
Diana, la contadora, como le gusta que le llamen, es muy comunicativa y clara con sus directrices, tiene la mejor predisposición. El voluntariado en sí se siente más como un trabajo, aprendí mucho de limpieza, casi no interactue con huespedes, solo los que hablaban inglés. Una cosa que no dice en su perfil es que voluntarios y empleados no pueden usar la piscina lo cual me sorprendió cuando llegue. El hotel está cerca de la playa y el centro, muy buena locacion.
over 2 years ago
About the experience in: Puerto Escondido, Mexico
Mexico
La experiencia en el hotel Mía fue buena aprendí un poco más sobre hotelería y recepción. Conocí a 2 compañeras muy chidas e hicieron mi estancia más amena Grecia de Monterrey y Yulca de Argentina. Si es importante mencionar que esta experiencia no se enfoca más como un voluntariado, ya que el ambiente y la jerarquía que se presentan lo hacen ver como un trabajo.
over 2 years ago
About the experience in: Puerto Escondido, Mexico
Argentina
La experiencia me aportó mucho conocimiento en hotelería! Diana , Julio , Abi y Víctor me hicieron sentir súper cómoda ! Es una familia y yo fui parte de ella ! Fue un mes hermoso para mi y para conocer puerto escondido 😍
over 2 years ago