Customer Service at a 17th-Century Convent in a Medieval Village

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About the experience in: Balmaseda, Spain

Argentina

5

My first volunteering experience was excellent. Iñaki is a genius and is always 100% attentive to the volunteer, giving flexibility in the schedules and explaining everything in detail. The work team is also wonderful, always trying to make you feel comfortable and providing you with all the help possible. Regarding the tasks; they are situational, they depend a lot on the hotel's situation, whether there are events or not, etc. The main thing is to be attentive and want to help, thus one feels useful during the stay. Otherwise, I only have words of gratitude, it was a great first experience! Best wishes, Iñaki!

16 days ago

About the experience in: Balmaseda, Spain

Brazil

5

I really enjoyed the volunteering experience. The place is extremely peaceful and the team welcomed me warmly from day one. The tasks are simple. A small detail to improve would be the description of the duties in the profile, since customer service plays a secondary role to the rest of the activities. Still, I’m leaving with a fantastic memory and I would totally recommend it.

about 1 month ago

About the experience in: Balmaseda, Spain

Argentina

5

Beautiful experience at the hotel the hotel in the small town of Balmaseda. Iñaki is an excellent host, always attentive to the volunteers. I highly recommend hiking in the surroundings and visiting the Hermitage of the hotel Sebastián and the hotel that has very beautiful views. It is also very well connected to Bilbao; you have buses all day.

3 months ago


iñaki replied

Thank you very much, Christian!
The truth is it's been a privilege to have you with us these past weeks; you've joined us as one of us with your great personality and warmth. The team and I personally really appreciate your time and your work, always attentive, available, and resourceful.
Thank you for everything and we wish you every success with all your future projects.
A big hug,
Iñaki

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