Hotel Balmaseda, Spain

5.0
(3 reviews)3

Customer Service at a 17th-Century Convent in a Medieval Village

Higher chance of approval
This host has recently approved volunteers and is looking for more applications.
Immerse yourself in the local culture
3 travelers recommend this host for those looking for a local cultural immersion
Connect with nature
2 travelers recommend this experience for reconnecting with nature

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What you offer

20h

Hours per week
Help out and collaborate with your host only a few hours per week.
Night Shift
Help with night shift tasks and create a relaxing environment for guests.
Cleaning
Help clean the kitchen, bedrooms, bathrooms and common areas.
Reception
Help with check-ins, check-outs and guest assistance.
Bartending
Make and serve drinks and help maintain the beverages inventory.
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What you get

2

Days off per week
Have some time off for yourself, go explore the city or rest for a while.
Private Room
You will have a bed in a private room. In other words, a room just for you.
Lunch
You are entitled to a free lunch, every day of your stay.
Basic Internet Access
Basic speed internet for you to work remotely
Support
Get help from the Worldpackers support team in case you need it, at any point of your trip.
Verified Host
This host has been verified by our team before joining the community.
WP Safeguard
Did something not go as planned? Contact our team.
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Availability

Oct
Nov
Dec
Jan
Feb
Mar
Stay at least
2 weeks

The Experience

We offer the opportunity to stay in a 17th-century convent in a medieval village, with a private room and bathroom. In return, you will assist with customer service: welcoming guests, assisting during their stay, and collaborating on services with the team. Breakfast (coffee and toast) and a meal are included. Ideal for friendly and proactive people.

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Requirements

  • Beginner Spanish or Intermediate English
  • Over 20 years old
  • Only hosts solo volunteers (doesn’t accept couples or partners)
  • Academy Course How to become an outstanding Worldpacker
  • European Union Passport

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Talk to those who have lived the experience

In our community, you can talk to worldpackers who have already collaborated with this host and get your questions answered directly.

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  • a) How was your experience with this host?
  • b) How was your day-to-day routine?
  • c) How much did you spend on this trip?

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3 Reviews

5.0

Host & Team

5.0

Hours & Tasks

4.5

Hotel

5.0

Learning & Fun

4.5

How this experience will transform you

  • 3 Immersing in the local culture
  • 2 Get in touch with nature
  • 2 Meeting locals
  • 1 Practicing Spanish
  • 1 Developing social awareness
  • 1 Practicing English

This host contributes to Sustainable Development Goals

  • 1 8. Decent work and economic growth
Juan

Argentina

5

My first volunteering experience was excellent. IƱaki is a genius and is always 100% attentive to the volunteer, giving flexibility in the schedules and explaining everything in detail. The work team is also wonderful, always trying to make you feel comfortable and providing you with all the help possible. Regarding the tasks; they are situational, they depend a lot on the hotel's situation, whether there are events or not, etc. The main thing is to be attentive and want to help, thus one feels useful during the stay. Otherwise, I only have words of gratitude, it was a great first experience! Best wishes, IƱaki!

16 days ago

Bruno

Brazil

5

I really enjoyed the volunteering experience. The place is extremely peaceful and the team welcomed me warmly from day one. The tasks are simple. A small detail to improve would be the description of the duties in the profile, since customer service plays a secondary role to the rest of the activities. Still, I’m leaving with a fantastic memory and I would totally recommend it.

about 1 month ago

Christian Daniel

Argentina

5

Beautiful experience at the hotel the hotel in the small town of Balmaseda. IƱaki is an excellent host, always attentive to the volunteers. I highly recommend hiking in the surroundings and visiting the Hermitage of the hotel SebastiƔn and the hotel that has very beautiful views. It is also very well connected to Bilbao; you have buses all day.

3 months ago


iƱaki replied

Thank you very much, Christian!
The truth is it's been a privilege to have you with us these past weeks; you've joined us as one of us with your great personality and warmth. The team and I personally really appreciate your time and your work, always attentive, available, and resourceful.
Thank you for everything and we wish you every success with all your future projects.
A big hug,
IƱaki

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About the host

  • • Recently Online

Hosted by iƱaki

Response Rate
This host usually answers to 60% of the messages
Response Time
This host usually writes back in 2 days

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