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24h
3
Hi, I’m José Ignacio and we opened in May 2025. I know hostel life well. I have traveled all over the world and have stayed in many hostels. The hostel aims to be a cultural space open to local people as well. We will try to have as much fun as possible both at work and outside of it. The hostel has 4 rooms and a total of 26 beds, a shared lounge-dining area, and a large kitchen. We look forward to welcoming you!
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Colombia
I enjoyed my experience at the hostel, Jose Ignacio ( the owner) and Alfonso the other staff member were attentive and always supportive, explained me everything I needed it to know for the tasks to perform. The hours were respected as well as the days off, the place itself is very modern and well kept; you have privacy and also can engage with other guests if you wanna have a chat. The place is quite and well located, within the city center of Vitoria from where you have a bunch of bars, parks, and supermarkets nearby. I would recommend it to explore Pais Vasco.
5 months ago
United States
Jose Ignacio and the team were welcoming and helpful! The housekeeping and reception work was fair and well organized with a schedule. The hostel was fairly quiet and relaxing. It was not too social as some hostels are but made for a good chance for some R&R.
12 months ago
Spain
In short, complete CHAOS! The first day, the staff got me locked out of my room(had to wait 3h until someone woke up and let me in).In 3 days, they gave me 4 different codes for the door because they kept messing up. The teaching was completedly inadequate; on my first shift, I knew how to use the software but nobody had told me the laptop's password, where the key to the storage room was etc. There's no autonomy, leadership, or structure whatsoever. I felt like I was in a psychiatric ward. I absolutely do not recommend this place.
11 months ago
Argentina
Very good experience, José Ignacio is a very good host, he was always available when I needed him and he fulfilled everything agreed. It served me a lot as a learning experience in running a hostel and in customer service. Vitoria-Gasteiz is very well connected and it is possible to know many places from there on your days off.
Without a doubt I would recommend it as an experience if you are looking for a volunteer opportunity where you can learn reception and guest service at a hostel.
about 2 months ago
Peru
My experience at the hostel in Victoria was very good. The team is super welcoming and from the start they clearly explained the tasks and schedules, all in a fair way. José Ignacio, the owner, is very kind and makes the volunteers feel well received. In addition, the hostel is central, which makes it easy to travel around the city and take advantage of the days off. Very grateful, I could not have chosen a better experience in Victoria. ✌️
6 months ago
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