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We are a pioneering hostel in Portugal, with over 20 years of experience welcoming travelers from all over the world. Located right in the heart of Lisbon’s downtown, we’re known for our super friendly team, vibrant atmosphere, and making our guests feel at home. We’re looking for motivated volunteers to join our crew and help us: Reception tasks (check-ins, guest support, answering emails), cleaning, and family dinner service.
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United States
I had a wonderful time at the hostel. Not only were the other volunteers amazing but so was the professional staff. I really felt like I was home with everyone. The work is hard but good, the accommodation is very nice, and the location is so prime! I had all my meals taken care of (breakfast, lunch and dinner), sometimes they were kind and offered snacks here and there! I actually ended up extending my time for an extra month and the team was so fast at helping me stay longer. The food is cooked by Sandra and Lu and it's AMAZING!
3 months ago
Julia is one of those people who make a difference in day-to-day life. Your energy, availability and way of being made you quickly become part of our family. It was a real pleasure to have you with us and we will treasure this experience with a lot of affection. We hope our paths cross again very soon! Until then, doors open and a huge thank you for everything! 🫶Any hostel would be lucky to have Julia as a volunteer, a person very easy to get along with and to work with!
Brazil
I had an amazing experience volunteering at the hostel. The work mainly involved front desk tasks and social interaction with guests, especially during the dinner nights, which were always a lot of fun. Sofia is a truly lovely host—flexible, caring, and supportive. The hostel itself is in a great location, beautifully decorated, and feels completely safe. The staff is easygoing and always helpful, and from the very beginning I felt at home. I highly recommend this place. ⭐⭐⭐⭐⭐ Already miss them ✨
9 months ago
It was a great pleasure to welcome Victor to our team. From day one, he stood out for his strong commitment, dedication, and sense of responsibility. He demonstrated fantastic communication skills and an exceptional way of interacting with our guests, easily building rapport and contributing to an even more positive experience for everyone who stays with us.His high level of proactivity was evident at all times — always ready to help, anticipate needs, and contribute with solutions!
Miss you!
Romania
When I arrived there there was a guy at the reception and he didn't know I was coming. The manager was not in town at that time. They didn't had a bed for me. Even tho he said he will try to find a solution he just told me to wait. He also asked me if I want to eat breakfast but I was already off. It didn't happend in the end because of my choice. I told them I cannot to it anymore because we started pretty bad. The next day the manager tried to talk with me but the bad opinion was already made. I believe people can make mistakes, it can happen for anyone but for me the vibe was already off.
8 months ago
Hi Francisca - We're terribly sorry your arrival was uncoordinated. We had a bed reserved for you and your volunteer experience was confirmed, but as our manager had gone on vacation she didn't communicate with the reception staff your arrival so they were un aware. We're sorry this happened to you and, of course, we have learned much from this experience. Until next time...
Chile
It was my first volunteering experience and it exceeded all my expectations. The hostel staff became my family. I carry them forever in my heart 🤍
about 2 months ago
Brazil
I volunteered for months at this hostel in Lisbon and I loved it! The location is perfect, close to markets, public transport, and tourist attractions. Very comfortable setup: great beds, clean bathrooms, a great shower, and a kitchen open for use. The exchange is fair (I did night reception, served dinners...). Sofia (the manager) is amazing, flexible and attentive, the owner is very kind, and the cleaning staff and the team welcomed me really well. I met people from all over the world and I felt at home. An unforgettable experience, I highly recommend it! ❤️
2 months ago
It was simply spectacular meeting such a fantastic person as the ! ❤️ From the very first moment, you understood the vibe of our hostel perfectly and integrated incredibly well into our team and the house atmosphere. You were always extremely attentive, not only with us but also with our guests, and it was very easy to deal with and get along with you. You are an extremely knowledgeable, intelligent, responsible person with an amazing ability to learn quickly — You are, without a doubt, a treasure!
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