Posada Gotan

Choose Posada Gotan for your volunteering if you want to learn about managing a boutique inn in a family-friendly and authentic environment. We are located in Boedo, a neighbourhood with a lot of history and cultural life, ideal for those who wish to explore true Buenos Aires and excellently connected with all modes of public transport. Here, you will not only help with front desk tasks, but you will also be able to interact with guests from all over the world and live an immersive experience in porteño culture, with the support of a team always willing to share. We offer you a comfortable private room with an en-suite bathroom so that your stay is fully comfortable.

We are Thibaud and Gabriela, the hosts and the heart of this family venture. We have 21 years of hospitality, and our passion is to create a space where every guest feels at home, while discovering the magic of Buenos Aires. Our team is small, close-knit, and multifunctional. We complement each other in the various tasks at the inn, from reception to paying attention to the details in every corner. We value collaboration, mutual respect, and daily joy. We consider our volunteers as an additional member of our team and a valuable partner. We hope you feel welcome, supported, and comfortable at all times. If you choose Posada Gotan, you will be introduced to all facets of the inn's operation, receiving the training necessary for your tasks. We are always available to guide you, answer your questions, and ensure you adapt well. We value your contribution and your ideas. We foster an open-communication environment where your opinion is important. You will be entrusted with responsibilities appropriate to your development. We see volunteering as an exchange. We will offer you the opportunity to learn about hotel management, guest service, and the local culture, while you improve your Spanish. Beyond work, we like to share moments, learn from the experiences of our volunteers, and make their stay enriching, both professionally and personally. We look forward to meeting you and sharing with you the essence of Posada Gotan.

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Reviews

4.5
(14 reviews)14

Staff & Host

4.5

Hours & Tasks

5.0

Hostel

4.0

Learning & Fun

4.5
About the experience in: Buenos Aires, Argentina

Uruguay

4

My experience at the pousada was very good. You work 5 or 6 hours for a private room with a bathroom, the pousada is quiet, clean and silence is respected. the pousada is quiet, clean and silence is respected. They need to improve the relationship and empathy with the volunteer(s) because it is an experience, not a job.Respecting the volunteer schedule of both parties is very important. I appreciate that it awakened my curiosity about the specialty coffee. Gabi has a lovely heart

3 months ago

About the experience in: Buenos Aires, Argentina

Colombia

2

It's not volunteering, but covering the hotel's permanent needs as if it were an employment relationship. The agreements, my day off, were not respected, and when the hotel was full I had to stay after my shift to take care of the property. Additionally, the owner's treatment was disrespectful on several occasions. There is a big difference between the experience that is promoted and the reality. When I asked that my schedules be respected, I was asked to leave before finishing my volunteering and course. They ask for empathy and 'flexibility' at their convenience. All the supports are on WP; if you need information, write to me.

4 months ago


Thibaud replied

We regret your impression, as the experience began very well. We aim to promote an exchange based on mutual collaboration and teamwork, values that we have always shared successfully with the volunteers who joined us.
Unfortunately, with the increased activity, you were not able to adapt to the hotel’s operations, accept recommendations, and demonstrate the flexibility agreed upon, despite the meetings we had to try to achieve it. We wish you the best in your future travels.

About the experience in: Buenos Aires, Argentina

Peru

1

Day 1 was heavily affected by my fatigue (I slept 1 hour on the red-eye flight). I was ready to listen to them mid-morning and to be flexible with possible changes to the schedule. I made the mistake of leaving 'just the hotel' for 1 hour. Day 2, Gabi started the talk with 'I won't adapt to you, you have to adapt to me.' I replied that there is no hierarchy; this is an exchange and the relationship is on equal terms. I tried to negotiate to stay until I found a new volunteering opportunity, they didn't accept. They require immediate adaptation. You get to know more about someone when you observe how they handle a conflict. The best thing was to leave.

7 months ago


Thibaud replied

D1: 5 AM, you wake us up to ask for an adapter. You arrive 3 hours late, you settle in without greeting. You complain via WA about breakfast, you don't wash your cup. We welcome you by placing you in the inn and the city: it bothers you! You abandon your task for 2 hours leaving the guests without support. Why didn't you go buy it earlier? D2: you argue, "this is a volunteer work, there is no hierarchy, I have needs." True, but all of us have to follow the hotel's protocols. This is not a joke, it's serious.

About the experience in: Buenos Aires, Argentina

Argentina

4

It was something completely new for me; the first few days were difficult, but it worked out. Gabi and Thibaud taught me many things, including attention to detail, how to set the table properly, how to brew specialty coffee, how to welcome people, and several recipes. The place is beautiful, comfortable, quiet, and very clean.

7 months ago

About the experience in: Buenos Aires, Argentina

Brazil

5

The whole experience was amazing. Gabi, Thibald and Carol are very kind and polite, they did everything possible to make me feel as comfortable as possible. The inn is very beautiful and quiet, a very pleasant place to spend time. The tasks were simple and the location is also very good. I was able to learn quite a bit about Buenos Aires and I fell in love with the city, which is wonderful and has everything. I am very grateful to have been welcomed and for all the affection. I wish you much prosperity, peace, love, and joy, always. Thanks for everything! 🤍

8 months ago


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